Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
nest temperature sensor
How do you un-associate a nest temperature sensor from a nest account that is unavailable?
Nest Thermostat setup problems
Ok the nest is installed. When configuring, it said that a wire was not detected so I followed the instructions and fully connected the wire. rather than retesting, it bounced me out and I had to setup again. Now Nest home cannot detect the thermosta...
Thermostat Link has stopped working
My Link appears to have died tonight. There are no lights . Pressing the button does nothing. I have no heating. What do I do??
NEST thermostat Compatibility question
can someone help me if the Nest Self-Learning Thermostat is compatible with my setup?
Nest Thermostat Buzzing
Installed a Nest 3rd Gen Learning Thermostat several weeks ago. Old, two-wire system to a Burnham Independence boiler. Been working fine, but this week have noticed a low crackling sound from the thermostat when the heat cycles on. By low, I mean I n...
Cannot connect to Nest app
I just installed bed Nest Learning Thermostat. It seems to be working correctly with the heating system.However, I cannot get it to connect to the Nest app due to the TD024 error. Google doesn't document the meaning of this error. Attached is a scree...
Heatlink 3 lights flashing
After working for 2 years without an issue my nest thermostat v3 is keeps lossong connection to the heat link. The heat link appears to be cycling (all 3 lights come on then go off). Any ideas? This is the third time this week.
