Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Replacing HoneyWell Home with Learning Thermostat
Bought this new place and want to switch to Google, everything. This was a Honeywell Home thermostat and sone of the wires are confusing myself and the Google mastermind.The Orange is on O/B and the white on the inside is AUX but outside says W2
Installed Nest thermostat and getting no heat
Installed Nest thermostat and getting no heat. Previous wiring was on Honeywell 1903 had a jumper from R to Rc and the White wire was labeled W on one side and O /B on the the same terminal.
Why Is Nest "Thermostat E" no longer manufactured?
I was trying to order another Thermostat E from the nest site and was told that this model is longer available or being manufactured. Anyone out there know what the replacement model is called and estimated pricing? Customer service had no informatio...
Nest app shows away
My nest app says I am away but I am not. This is on the heating screen. The heating and scheduler are working fine. I have stopped it looking for out phones but it still says away. Does anyone know what to do?
Home/Away Assist thinks I'm away
Hi there, for some reason my learning thermostats think I'm away even when I'm at home. I checked and location services are turned on for the Nest app. Any ideas on why it's not sending my location? I'm also connected to my homes WiFi. Thanks!
Who is Jake?
I have a question about my thermostat and "Jake (Community Specialist)" is helping me. I looked at his profile and his main answer to everything and everybody is I want to ensure you are good to go, and everything is working properly. Please let me k...
Wife’s phone
How do I add my wife’s phone. send me a paper/ or email manual
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