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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4519 Views
  • 0 replies
  • 5 kudos

Google home app

I setup my device and is working but when display is on don’t want start I hear fan is working but heat is off

Marina3 by • Community Member
  • 164 Views
  • 2 replies
  • 0 kudos

Nest Learning Thermostat works intermittently

The thermostat works most of the time, but often it shows orange and that it's working but the heat does not go on. In order to get it to work I turn the heat down until it's black again and then turn it back up and then it works again. This is a for...

JamieH by • Community Member
  • 173 Views
  • 3 replies
  • 0 kudos

Override Stage 2Heating

My heat came on in alt heat mode stage 2 and stayed on for 3 hours to heat from 62 to 68 degrees. How do I get it to use stage 1 for heating in the morning?

Rcbower by • Community Member
  • 173 Views
  • 1 replies
  • 0 kudos

Google Nest 3rd Generation Thermo won't connect to Heat Link

Hello,I am trying to troubleshoot the connection between my Google Nest 3rd Generation thermostat and the Heat Link. Setup on the thermostat always fails to connect to the Heat Link with h72 error.The status light on the Heat Link is always solid yel...

Unable to transfer to google

Since moving to google I have been unable to control my heating on my phone. My unit does not have a QR code or a setup code embossed on the base of the unit. Help pleade

Busb001 by • Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

Temp settings set back

I have my learning thermostat to come on at 6:30 to 68 degrees. I do not have any Eco setting or setting to come on early to warm up to 68 at 6:30, so no special learning setting either. It comes on exactly at 6:30 warms to 68 perfectly, then sets ba...

joemkraus by • Community Member
  • 182 Views
  • 2 replies
  • 0 kudos

Resolved! Power connector for old furnace

Hello, I have an old furnace and wired the power connector as follows: https://photos.app.goo.gl/wUPCJe8V7ECGcSH26 Everything seems to work (V and I readings on Nest are within range) until the furnace kicks in to provide heat, at which point the vol...

Heat is not working with Nest

I've had my Nest thermostat for about a year now. This summer I had it running the AC and it worked just fine. When I needed heat to work, the thermostat has some peculiar behavior. I call for heat and it runs the fan for about a minute, shuts down, ...

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