Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

HELP I NEED TO GET MY NEST REPORT

Help, I've done all the basic troubleshooting steps and am not able to get my Nest Report. Can someone help me wiht suggestions. I'm not very technical or computer savy. I will attepmt any suggestions or steps to get the NEST report. Nest unit is con...

Can I have my nest thermost use the average temperature from my sensors instead of having to pick?

Has there been any update on this? The previous thread was locked to replies. I think Google should implement this.

Replacement heat link

I've been informed (after nearly two weeks of emails, 3 collective hours of phonecalls and absolutely no progress) that I'm to return my "heat link" for replacement. It is wired in to my central heating and is fundamental to heating my property. I ca...

Replacement learning thermostat says system changed and is shutting down

Hi, I had a nest learning thermostat with the w5 error, bought a new one and when I plug it into the mount it’s says system changed detected, thermostat is shutting down. The screen goes black and the little green light at the top remains lit. Pluggi...

Nest thermostat disconnected

My nest thermostat all of a sudden stopped working and appears to be disconnected. I cannot reconnect it.

Resolved! Nest 3rd gen learning Thermostat

Hi I've installed this thermostat, heating works using the USB cable, I have 11.94v coming out the t1 and t2 and at the base but when it's attached coming up with no power to the thermostat, cable is fine as there is 11.94v at the cable end, can anyo...

Nest thermostat - fan on but heat not coming on

Installed a nest learning thermostat at mom’s house (haven’t turned on learning yet) followed same wiring pattern as older thermostat minus the jumper wire since directions noted not to use. Got heat immediately. Had shut down heat while away for a f...

Resolved! Stop Eco from coming on until I request it do not want echo to come on

I don’t want echo to come on until I request it.