cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22054 Views
  • 0 replies
  • 6 kudos

Blank screen

Any ideas why the screen keeps going blank (and unresponsive) with green flashing light?I see several others have had same problem but for some reason you can’t access the resolution.

Plug by • Community Member
  • 1896 Views
  • 7 replies
  • 0 kudos

NEST schedule not adjusted to daylight saving

In the UK the clocks went forward a couple of days ago. My NEST, however, is starting one hour earlier than it should, which means it has not adapted to the change of time. It starts at 5.00am, for example, when it should now begin at 6.00am.The time...

Simon1 by • Community Member
  • 4139 Views
  • 6 replies
  • 2 kudos

Nest thermostat

my nest thermostat shows information on my phone but no longer on my iPad. How do I fix that?

GailB by • Community Member
  • 656 Views
  • 3 replies
  • 0 kudos

Thermostat connected to old heat link

Hi,I've just moved into a house with a Nest Learning Thermostat. It's all installed but I tried to connect it to a new account (my account I've just set up), and have factory reset the thermostat and the heat link. The issue is that the entry key for...

PeteandMel by • Community Member
  • 1108 Views
  • 3 replies
  • 0 kudos

Nest Thermostat wall plate buzzes when Rh is connected.

I have double stage heating with a Common wire (6 wires total) - Y1, G, W1, W2, C & Rh. When I disconnect Rh, it's silent, but once i reconnect, there is a very faint buzzing sound. I haven't had any errors on the nest related to charging or power is...

srecce88 by • Community Member
  • 12950 Views
  • 16 replies
  • 1 kudos

Termostate has a phone icon

Help please my nest thermostat is showing a phone icon and can't do anything with it and I have got the app

Nishka23 by • Community Member
  • 822 Views
  • 3 replies
  • 0 kudos

nest app won't let me login

I have installed the thermostat.. uploaded the app. started the process then all of a sudden it asked me to login to nest and it won't work.. keeps giving me error message that says my email or password is incorrect... I have 2 emails and have tried ...

Christinem by • Community Member
  • 1803 Views
  • 8 replies
  • 0 kudos

Locked out of nest.

I sold my house, I can’t remember my pin to access the thermostat for new owners, I alsocant connect because internet has been shut off. Is there a way to reset the nest to factory conditions?

Djm5127 by • Community Member
  • 690 Views
  • 3 replies
  • 0 kudos

Temperature sensor

When I tried to install the Nest thermostat through the nest app, it said I had to install it through the Google Home app. Then I tried to install the sensor and it said I had to do this through the Nest app. So I tried to install the sensor through ...

to vote
Labels