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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22038 Views
  • 0 replies
  • 6 kudos

Resolved! Set up code

Best set up by another family member who doesn’t remember the set up code. How do I find it for others to use?

ggleonard by • Community Member
  • 986 Views
  • 2 replies
  • 0 kudos

Resolved! Nest thermostat with e294 error, R wire not detected

I installed a Nest thermostat and it gives error e294, need R wire. However, the R wire IS connected. As per troubleshooting instructions I have uninstalled the device from my Google Home app and reset the thermostat to factory settings three times, ...

BruceB by • Community Member
  • 103328 Views
  • 91 replies
  • 26 kudos

Logging in via google home

Hi ok so I have the google home max , I also have the nest thermostat (learning ) nothing is installed as yet last night I was downloading all the relevant apps , creating accounts ext , all was going well , I created a google home account and got th...

Bob4 by • Community Member
  • 1634 Views
  • 6 replies
  • 0 kudos

Heat Link not working

My heat link for the upstairs heating has stopped working just 2 months out of warranty. I have had an electrician round to look at it after I have tried all possible fixes and he has confirmed that the heat link is faulty and needs replacing but whe...

MickL by • Community Member
  • 1088 Views
  • 4 replies
  • 0 kudos

Nest blank

My nest is blank, no heating and no activity at the main nest in airing cupboard

Janee by • Community Member
  • 727 Views
  • 3 replies
  • 0 kudos

Failed Heatlink

Why oh why are Google unable to replace the heatlink unit that is faulty. It seems they are quite willing to sell their product but not support it when things go wrong ???

Eddie113 by • Community Member
  • 820 Views
  • 3 replies
  • 0 kudos

Nest 3rd Gen - no power if t1 and t2 are connected.

I bought a used Nest 3rd Gen from CEx (This may be where the problem arises! )Trying to install it in place of my current thermostat:I found the mains voltage Live and Neutral wires in the wiring of my cylinder and instead ran them to the Heat Link. ...

b3nb123 by • Community Member
  • 3079 Views
  • 3 replies
  • 0 kudos
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