cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 13198 Views
  • 0 replies
  • 6 kudos

How do I connect with Nexia thermostat?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Talmage Clark S...

rgaila by • Community Specialist
  • 289 Views
  • 0 replies
  • 0 kudos

"Enter Key" shows number pad when I need letter keypad

I'm trying to re-add a thermostat (1st Gen) to my Nest App, and when in the "Enter Key" stage, it shows me a number pad. But the first character of the Key shown on the thermostat is a LETTER!It seems that it requires the first three characters to be...

phmurray by • Community Member
  • 1343 Views
  • 2 replies
  • 1 kudos

Heat link is off

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Cristian Cornaz...

rgaila by • Community Specialist
  • 299 Views
  • 0 replies
  • 0 kudos

Can i set nest thermostat 4th generation with four wires

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Della Bowers I ...

rgaila by • Community Specialist
  • 310 Views
  • 0 replies
  • 0 kudos

Resolved! E79 error

we have had our Nest for a year at the cabin and it has worked prefect, I opened the app today and it tells me we have a E79 error. We where at the cabin last week and everything was working. what should a be looking in to? i see lost of video's on n...

VernJ by • Community Member
  • 22562 Views
  • 15 replies
  • 0 kudos

Nest thermostat fog for europe need a Heat Link ?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Ruben Fleger do...

rgaila by • Community Specialist
  • 272 Views
  • 0 replies
  • 0 kudos
to vote
Labels