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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Where does the C wire connect on a custom radiant heat system

Electric hot water radiant floor system, working with nest except that it is complaining about lack of C wire: I have a 3rd wire through the walls that was unused in my previous thermostat which I connected to the C terminal on the nest. I can't figu...

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Can’t setup nest thermostat

New nest thermostat tells me to connect to Google home. Google home tells me “install using the nest app” because they don’t support it yet. I scan the QC with the nest app and it tells me to use Google home. Endless loop here.

Quezbor by Community Member
  • 830 Views
  • 3 replies
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Nest Reading Offline

My Nest is reading Offline on my phone/app. It says the battery is low, but it shouldn't especially since I removed it and charged it via USB. It's also giving me a w5 code unable to connect to the wifi?? I followed the instructions for troubleshooti...

MEveritt by Community Member
  • 962 Views
  • 3 replies
  • 0 kudos

Resolved! nest thermostat W5 error

A month or so ago nest thermostat lost wifi connection. Presents W5 error. Have tried all steps recommended for resolution with no success. Found article online that indicates this is a known issue and that it may not be possible to resolve and I nee...

BradG by Community Member
  • 3058 Views
  • 5 replies
  • 1 kudos

Unable to reconnect Nest Thermostat...... help!!

We've had some electricians in today. After our power was switched on again, our Nest Thermostat didn't reconnect to the Heat Link box. The Heat Link is showing a solid yellow light. I held down the button for 10 seconds in an attempt to get it to fl...

Normcash by Community Member
  • 1443 Views
  • 4 replies
  • 0 kudos

Fan running all the time

I noticed my fan is running all the time but the fan settings say it is off. Help! I think it just started doing it.

Nest 3rd Gen not heating consistently

Hello, We have a new Nest Thermostat, that when installed and tested in the spring worked upon test. Then also has worked over a few cooler days this month. But as of last night it stopped heating. The report said it heated for three hours and then s...

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