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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23837 Views
  • 0 replies
  • 8 kudos

Offline

Hi. There are a few days that my nest thermostat keeps going offline. I already have read the troubleshooting steps in order to try to solve it.I’ve checked the wifi connection I’ve checked the battery levelsI’ve checked if my app is the latest versi...

Amandaab by • Community Member
  • 2801 Views
  • 9 replies
  • 0 kudos

Nest link connected to thermostat but not firing boiler up

Hi, I had a new boiler, heat link and Nest thermostat installed in August. Everything worked fine but now the heat link and thermostat are connected but the boiler is not coming on. You hear the click but that’s it. Any ideas?

Alilong by • Community Member
  • 1037 Views
  • 4 replies
  • 0 kudos

Nest wiring

My old thermostat on has wores labeled V+ and Vg. Help.

Das70 by • Community Member
  • 780 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Thermostat V3 - former owner hasn’t removed device

The former owner of my house has not removed the thermostat form their setup. I cannot use the app. How do I resolve this? From what I’ve seen it cannot be resolved and I may as well toss it in the bin for all the functionality that is now absent. I ...

JamesH by • Community Member
  • 8121 Views
  • 4 replies
  • 0 kudos

Whole house humidifier, how to get Nest to be smart about it?

Nest "learning" thermostat haven't yet learned or figured out that in order to evacuate resdlidual steam from the ducts I manually run a fan for 15min after Nest stops the call for whole house humidifier. How do I teach it? On a side note it's bamboo...

Anonymous by • Not applicable
  • 930 Views
  • 3 replies
  • 0 kudos

Connecting temperature sensor directly to nest hub

Hi,Are there any temperature sensors on the market that can be connected directly to the hub without having to use thermostat ? I have AC in a few rooms and all automation set I just need for the task to get temperature from a sensor, was wondering i...

grzegd by • Community Member
  • 756 Views
  • 2 replies
  • 0 kudos

Learning Thermostat issues

Before using Google Home, my 2 Learning Thermostats were connected to the Nest App and working fine. Once I connected to Google Home, only one would connect and it randomly sets the temp at 50 degrees! I don’t notice until I’m freezing and it’s alway...

Arturo by • Community Member
  • 1186 Views
  • 5 replies
  • 0 kudos

Can’t hold a temperature longer than 24 hours?

Why can’t I hold a temperature longer than 24 hours on the Google Nest I just installed? I don’t want to create a schedule. I just want to set a temperature and have the ability to change it on my phone. A $20 thermostat can hold a temperature. Why d...

JasonCocca by • Community Member
  • 3006 Views
  • 8 replies
  • 2 kudos

Resolved! Nest Thermostat - need replacement - W5 error

I am requesting a replacement for the known w5 error. I have run through all the various troubleshooting online numerous times and Nest Thermostat no longer sees any wifi networks. Display indicates w5 error and I am unable to resolve with any online...

Can't connect Nest app to Google Home

I absolutely cannot connect my Nest app on my android phone to my google home app. When I try to set up a new device and scan the QR code from the back of the Nest, I get this message:ERROR!Unable to start device pairing. Configuration not available....

ssailer by • Community Member
  • 1338 Views
  • 4 replies
  • 2 kudos
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