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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

Resolved! new icon on screen

Hi all,My nest thermostat has been running for about 5 days. Today I have an icon which is yellow circle with a black water drop in it. What does this mean? My thermostat is in eco currently, there is a hot water schedule set but we are currently out...

bighead85 by • Community Member
  • 12023 Views
  • 4 replies
  • 0 kudos

Nest app on iPhone not accepting entry key

I have reset the Nest thermostat, it is connected to my wifi, I have tried both manual and scanning the code. I have also tried putting it in airplane+Wifi+bluetoothI have tried waiting and trying again numerous times over the last few daysAll attemp...

Problems installing new Nest 3rd gen thermostat

When installing my new Nest 3rd gen thermostat the battery was dead out of the box. After charging for 2 hours by USB cable I started the set up and got m15 and w5 errors, the battery drained quickly and could not continue setup. After charging for 8...

DWHorn117 by • Community Member
  • 776 Views
  • 2 replies
  • 0 kudos

Thermostat Timed on and off

Is there a way to just turn the heating on for a certain amount of time without having to set a schedule?

GRough17 by • Community Member
  • 1185 Views
  • 4 replies
  • 0 kudos

Thermostat lost WIFI W5 error

Hello, about 4 weeks ago one of our thermostats lost WiFi connectivity. We have tried a factory reset, remove and add back to account, restart on multiple times and we can never get the W5 error to clear. We have tried to manually enter the WiFi name...

Heatlink not working H72

I am also having the same issue as many others, heatlink is dead, thermostat shows H72 error code.I have read the other links and carried out procedures as advised but no luckDoes anything happen if you press its button for 30 seconds? NothingIn some...

App not communicating

Hi there, this is a duplicate topic, so I'm moving this thread to the Master Thread.

GarrettDS by • Community Specialist
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  • 0 replies
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