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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21869 Views
  • 0 replies
  • 6 kudos

w5 error troubleshooting doesn't help

Like others I've seen on this forum I've tried everything with no success. Really would like actual customer service support option that seems non-existent. How do I get to chat with a person from google nest????

luannchr by • Community Member
  • 817 Views
  • 2 replies
  • 0 kudos

How do I switch owner roles

How do I switch the thermostat to have me be the “owner” and be able to control it on my phone? Reset it? I try to do it on the app and it asks for a key code… but on the thermostat in the nest app settings it doesn’t show any codes

Smelly8 by • Community Member
  • 1116 Views
  • 3 replies
  • 1 kudos

Reassign thermostat to different home.

Has Google fixed the inability to easily move a thermostat to a different home. The migration incorrectly put themostats from 2 location in same home. It shouldn't be hard to fix.

Mdan by • Community Member
  • 722 Views
  • 2 replies
  • 0 kudos

Google Nest thermostat Gen 3

I have a Y wire and a W/E wire and I was wondering if the Y1 is compatible with the Y wire and the W/E wire was compatible with the W1 wire

JuanOso15 by • Community Member
  • 764 Views
  • 2 replies
  • 0 kudos

Resolved! Nest thermostat wifi issue with horrible customer service

I purchased nest thermostat 2 years back and I was happy with it. However, all of sudden it stop working with wifi and it cannot find any wifi. I have tried all to fix the issue but nothing worked (restarting, factory reset, charging, router reset et...

Koyo by • Community Member
  • 2398 Views
  • 7 replies
  • 2 kudos

Nest Thermostat No WiFi

My Next Thermostat is no longer connecting to WiFi. Every other Wifi device in my house does fine but the Nest doesn't find any WiFi signals anywhere. I have reset it all the way back to factory with the same results. Please help!

Nest thermostat changes ac to 72 even without schedule

I want my ac temp sometimes at 74 or 73 and set it to that. I go to work and come home to find it is back at 72 and my ac runs much more than I want it to. I have been changing it and changing it. I took it off learning mode not long after having it....

LYNDA by • Community Member
  • 1044 Views
  • 3 replies
  • 0 kudos

Frozen download screen

Please help. I have had a replacement thermostat E sent by Google as the first one would not connect to anything and it connected to my WiFi straight away, then I connected my heat link, set everything up, then turned the power back on after putting ...

thermostat

my thermostat is control panel reads black. it is set to a temperature, gets close, and then shuts off before it reaches the temperature and it's hot again. so frustrated with the next thermostat and door bell. both trash as far as I'm concerned. and...

debb by • Community Member
  • 693 Views
  • 2 replies
  • 0 kudos
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