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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24000 Views
  • 0 replies
  • 8 kudos

Faulty Google Nest Heat Link

HelloI have a fault with my heat link. My boiler is working fine but the white box has no light and doesn’t respond to any reset instructions. The system was installed at in Jan 2020.I had a plumber look at it today and he confirmed that the white bo...

ERB77 by Community Member
  • 4877 Views
  • 14 replies
  • 1 kudos

Alexa TURN OFF THE HEAT! ...'the heat is off'... but it's not.

First, I spoke with Google Nest support about this issue and as expected, they put me on hold for 5 minutes to research the issue and hung up on me. That seems to be a trend in customer service these days. But anyway, So i can use Alexa to control al...

CJK860 by Community Member
  • 24746 Views
  • 74 replies
  • 9 kudos

Nest learning W5 error

Hi There Ive had my Nest learning Gen 3 for about a year now and have a network W5 error, Ive tried all the trouble shooting including a full reset but still no joy Can anyone suggest any other fixes ???

GregW by Community Member
  • 1280 Views
  • 6 replies
  • 0 kudos

Nest Is Dead - No Help - No Support

Thermostat is dead. Started with W5 errors continuously loosing WiFi Network and Date/Time settings, constantly having to re set and re enter them. now it wont even connect to any wifi network any more. Keeps rebooking its self get home icon or black...

Eamonn by Community Member
  • 763 Views
  • 1 replies
  • 0 kudos

New nest thermastat

Help, Just had new boiler and nest thermostat fitted. The heating does not seem to work,

Pauls by Community Member
  • 1003 Views
  • 4 replies
  • 0 kudos

Nest Thermostat E out of battery

Hi my Nest E thermostat is flashing red for a few hours connected to the wall via USB , but still stubbornly wont switch on , what shall I do?

AC always kick in when heat is turned on

NestOld HoneywellWiring Config on the furnaceI have gas furnace and heat pump(AC unit). I think my wiring is correct based on my own research. But the AC always kicks in, and I had to shut off the breaker so I can get hot air. I've tried switching O/...

Nest.jpg Honeywell.jpg Wiring configuration on furnace.jpg
SBDawg by Community Member
  • 1338 Views
  • 4 replies
  • 0 kudos
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