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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23653 Views
  • 0 replies
  • 8 kudos

Nest thermostat in Mexico

Moving to Mexico and really need a good thermostat because the electric in Mexico is twice the cost of the USA. Does the Nest thermostat work in Mexico?

ExpatDoug by • Community Member
  • 1414 Views
  • 3 replies
  • 0 kudos

Offline thermostat

My nest thermostat keeps going offline and we cannot switch it back on. This keeps happening and we have Wi-Fi everywhere else in the home. I’ve tried rebooting the Wi-Fi and that had no effect my thermostat is on hard wired on the wall so power is n...

Sigfuzz by • Community Member
  • 1036 Views
  • 3 replies
  • 0 kudos

Heatlink not working.

Hi there, Recently noticed our heatlink isn't working. I googled this and ended up at this site's predecessor forum where it's seems lots of people had the same issue. There was a series of questions/requests passed by moderators of that site to bett...

Horanski by • Community Member
  • 839 Views
  • 2 replies
  • 0 kudos

Resolved! Nest iPhone app unable to add 3rd Gen Nest Thermostat

Here's the situation. I had an iPhone 8 and the Nest App along with the Nest Thermostat have been working well over the last 2 or so years. My iPhone 8 was reset and I lost all apps. I purchase an iPhone 12 Pro and attempted to add the Nest App which...

Kurt_D by • Community Member
  • 1463 Views
  • 2 replies
  • 2 kudos

Nest password help

I recently moved into a home that has a nest thermostat and cannot set it because the previous owner is still associated with the nest app. How can I get the password changed and set up?? Can’t reach the previous owner!!

Oldse by • Community Member
  • 991 Views
  • 3 replies
  • 0 kudos

Nest Thermostats N260 Error

Replaced the old thermostats with Google Thermostats but I am keep on getting N260 Error Code.In my old thermostats none of the wire had any power, any idea what could be the fix?

SKA by • Community Member
  • 1594 Views
  • 4 replies
  • 0 kudos

5 digit code for 2FA does not arrive

Hello, as many others have reported, the 5 digit verification code does not arrive when I try to log in to my nest account. The email associated with my account is a hotmail address. I have checked the junk and spam folders and the verification email...

Mandy by • Community Member
  • 779 Views
  • 2 replies
  • 0 kudos
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