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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23647 Views
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  • 8 kudos

Trying to get the Duke Energy Rebate

Upon submission of my data for the Duke Energy rebate this is what I am seeing Your home does not have a Nest Learning Thermostat that controls a heat pump. This is the website https://enrollmythermostat.com/powermanager/

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tbluhp008 by Community Member
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  • 3 replies
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Heat Link wont turn on

I have had my nest 3rd generation for approx 10 months but it has now stopped working. I have had an electrician in yesterday who has confirmed the power supply works but that the unit is faulty. How do I arrange for a replacement please?

andysedd by Community Member
  • 820 Views
  • 2 replies
  • 0 kudos

Adding more than 2 thermostats to Nest App

HI there. We have bought into making use of the nest learning thermostats for our offices. We occupy 34 Offices over 2 floors. We rand a trial with 2 Nest Learning thermostats in one office on 2 fan coil units. The problem presented itself when we tr...

kenisis by Community Member
  • 1241 Views
  • 3 replies
  • 0 kudos

Nest thermostat compatiblity

I have a Lennox heat pump and air handler with an icomfort thermostat. The wiring on the icomfort thermostat has 4 wires labeled ( R i+ i- C ). Same in the air handler control board. No orange, blue wires. Not sure what to do next.

StevenS by Community Member
  • 917 Views
  • 3 replies
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Reconnecting Nest Sensor

I went on my Nest App. For some reason I had to reset my thermostat. I was successful but then tried to connect the sensor. The app reads “the sensor is already connected to another account “. How do I reset the sensor so I can add it to my account? ...

Jack68 by Community Member
  • 1278 Views
  • 3 replies
  • 0 kudos

G Nest Thermostat Problem connecting to cloud

I adding to a new location and when I tell it there are no devices currently set up in this home I receive the Problem connecting to cloud please try again later error.

Heidi1 by Community Member
  • 1143 Views
  • 3 replies
  • 0 kudos

Google nest Thermostat no power detected m25

My google Nest is giving me a no power detected M25 code, I have attempted to run a power test (with the system off) and the issue persists. Also I have checked all connections, everything is installed appropriately.

Jaime84 by Community Member
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  • 3 replies
  • 0 kudos

Resolved! Error message when scanning QR code

Just bought a brand new Nest Smart Learning Thermostat and I can't add it to Google Home. I get the following error when I try to scan the QR code : Error! Unable to start device pairing. Configuration not available. Then I tried to add it by skippin...

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