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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4637 Views
  • 0 replies
  • 5 kudos

Resolved! Can't migrate Nest account to Google

Since Works with Nest is no longer supported I am toying to migrate my Nest account to my Google account.I always get the message "This Nest account is already associated with another Google account"That shouldn't be possible as I am the only user of...

White wire question

The white wire on my existing thermostat is AUX. Nest wants the white wire connected to W1. It would seem that W2/AUX would be the correct choice. All other wires are the same on my existing thermostat and the nest. It’s just this white wire confusio...

Rsjean by Community Member
  • 227 Views
  • 5 replies
  • 0 kudos

Nest Thermostat operation

First off let me say I think it’s pretty sad to not have a phone number to contact a live person. How can I get back the operation to control the thermostat from my phone and iPad’s? I’ve read blogs but it won’t work. Also I have two of the speakers ...

Original nest thermostat flagged as not compatible

I've got a single stage heating and cooling system - 24V AC thermostat and solid wires.These pins are wired on my current thermostat W RH RC C G and Y This is the original Nest thermostat - any help appreciated.Has connectors C Y W G R *OB

dashman by Community Member
  • 829 Views
  • 11 replies
  • 0 kudos

Google home support doesn’t exist

I supported 5 different homes that I’ve installed nest thermostats and can not migrate these thermostats to Google Home. Do I need to go out and purchase new thermostats and get rid of Google thermostats. Google support doesn’t exist.

Schmuck by Community Member
  • 191 Views
  • 2 replies
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Resolved! Wiring learning thermostat

I have orange white green yellow red black wires and old system had jump wire re from w1 to y1. Is this compatible with the learning thermostat? If so how to wire. TIA 

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Boatqueen by Community Member
  • 193 Views
  • 2 replies
  • 0 kudos

Unable to unlock thermostat

Cannot unlock 2nd generation Nest thermostat pin no. unknown and cannot be retrieved from Nest app.

Misho by Community Member
  • 146 Views
  • 1 replies
  • 0 kudos
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