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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 0 replies
  • 5 kudos

Compatibly nest

 Can someone tell me if my unit is compatible with regular nest thermostat? I have a heat pump,

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Resolved! WIFI CHANGE AND FACTORY RESET

I cannot change my thermostat to the new Wi-Fi network because the thermostat was offline due to problems that Xfinity has been repairing for many days, I changed the network, and I had to reset my thermostat to factory mode, I must delete the thermo...

Nai1979 by Community Member
  • 339 Views
  • 2 replies
  • 0 kudos

Change from fan to auto

When the house gets to the set temperature and the outside unit turns off the inside unit is still running

Nest thermostat not connecting to wifi

Nest thermostat went offline, will not reconnect, and cannot put in manual network information give me "no network found". I have tried all steps to fix, reset the router, factory reset the thermostat. Please advise

aduf1827 by Community Member
  • 179 Views
  • 2 replies
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Ac turns on when heat comes on

Please help I had this professionally installed by someone from the installation center and this is the first time turning on my heat since they installed it three months ago and the air conditioner is turning on every single time I turn my heat on a...

dkondos by Community Member
  • 93 Views
  • 1 replies
  • 0 kudos

Nest Thermostat conncectivity

I've changed the batteries, turned the modem on and off and still get no connection with my nest thermostat. It's model G4CVZ/SKU GA01334-US. Do you have any more suggestions or do I need to purchase a new unit? This one is about 2 years old. Thanks!

PattiK by Community Member
  • 189 Views
  • 3 replies
  • 0 kudos

Compatibility Check

This a photo of the working for our Carrier Thermidistat TSTATCCPRH01-B. It uses wires R,G,Y/Y2,C,DHUM,S1,S2.I’m having trouble determining whether it is compatible with the Nest Learning Thermostat 3rd Gen using the app. I would greatly appreciate a...

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Jonahcz by Community Member
  • 244 Views
  • 3 replies
  • 0 kudos
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