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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4666 Views
  • 0 replies
  • 5 kudos

Dakin and Nest

Just bought my first house and it has a Ducted Daikin Heating & Cooling System. The model numbers are:Outdoor: RX24WMVJU9 (heatpump)Indoor: FDMQ24WVJU9 (inverter/air handler)Thermostat: brc1e73 (proprietary two wire)Wifi Module: AZAI6WSCDKAMy old hou...

Thermostat connection to heat link

I’ve lost the connection between the wall stat and the heat link. The light in the heat link is orange. It’s very difficult to physically get to the heat link so how can it be reset?

Resolved! Energy History telling me "check back tomorrow"

 Suddenly 1 of my 4 thermostats tells me "Welcome to energy history, Come back tomorrow to see what your thermostat has been up to" It's been 48 hrs, still getting the message. I have no problems with any of my other 3 thermostats.Wifi is fine, it is...

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DougNobil by Community Member
  • 1381 Views
  • 16 replies
  • 1 kudos

Air not blowing cold

Good morning, I have two Google Nests set up in the house. The first one is working fine. The second one connected to a different AC system is giving me trouble. Honeywell thermostat originally. The aux wire is not something I have encountered in the...

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HMatu by Community Member
  • 169 Views
  • 2 replies
  • 0 kudos

Resolved! W5 Error code

My nest thermostat is not finding my network to allow use with my mobile phone receiving W5 code

amilb66 by Community Member
  • 268 Views
  • 1 replies
  • 0 kudos

Learning Thermostat won't heat my water - System boiler

We have had no issues for nearly three years, a few days ago our water was cold. We have reset the thermostat, checked the wiring (no issues) and the only way we can get hot water is if we put the heatlink onto manual, when we do this the hot water t...

Sammy17 by Community Member
  • 224 Views
  • 3 replies
  • 0 kudos
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