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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16156 Views
  • 0 replies
  • 6 kudos

Breaking up with Nest Thermostat. Seasonal Savings is awful!!

My Thermostat worked 1 summer…. Then the nightmare with seasonal savings began. I adjust the temperature when I’m home and awake. Seasonal savings adjusts it anyway while I sleep or am at work. THERE IS NO TURN OFF OPTION IN HISTORY OR HOME APP!!!!! ...

Resolved! Nest Thermostat E

Just moved in to a new apartment that has a nest thermostat. Having trouble getting it to connect to the wifi. No matter what we do it doesn't connect to our wifi, it shows up as a choice but doesn't connect to it. How do we clean out the previous oc...

alamonica by • Community Member
  • 517 Views
  • 1 replies
  • 0 kudos

Please remove the thermostat from its base, then reattach it.

The battery on my Nest Learning Thermostat kept dying. I kept having to disconnect it and recharge it using the USB port and eventually it wouldn’t hold a charge for more than a week. It was still under warranty and Google sent me a replacement after...

Clay14 by • Community Member
  • 569 Views
  • 2 replies
  • 0 kudos

Resolved! Warranty nest replacement

This is frustrating. There is no customer service to talk to.I've entered 2 tickets on Google support to get my failed nest thermostat replaced. This product is only 8 months old and was purchased through best buy, who is telling me I have to go thro...

Brentg by • Community Member
  • 1929 Views
  • 11 replies
  • 0 kudos

Stage 2 cooling

Does the 2nd generation learning thermostat have a display that says stage 2 cooling is on or does it always just state cooling?

Timshane by • Community Member
  • 249 Views
  • 1 replies
  • 0 kudos

Low battery, learning thermostat 3.

Learning thermostat 3, installed Feb 2022. I keep getting low battery and it drops off from the internet. I recharge the battery and it stays on for awhile but the gets low battery again. I've read the other posts regarding this problem. Can anyone r...

DavidL69 by • Community Member
  • 167 Views
  • 0 replies
  • 0 kudos

AC compressor runs for 1 minute

Just upgraded to nest and the compressor (outside) only runs for 1 minute then shuts off. After it initially runs for 1 minite, I can hear the compressor run for about 1 second every few minutes The fan (inside HVAC system) runs continuously. I have ...

Prod1013 by • Community Member
  • 353 Views
  • 1 replies
  • 0 kudos

Nest thermostat not following schedule

I have my schedules set however it does not follow it. It stays on eco mode until I get home from work (even though I have it scheduled to switch to comfort and hour before I get home) I also have my phone location off and presence sensing off but so...

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