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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4645 Views
  • 0 replies
  • 5 kudos

Nest thermostat is not following presets any longer

My Nest thermostat is not following my temperature presets. For example, COMFORT is set to 76 but when the preset's schedule arrives (7am) the thermostat will adjust itself to 75, not 76 not matter what I do. I've restarted, resaved, but it always do...

skalata by Community Member
  • 172 Views
  • 4 replies
  • 0 kudos

How to cancel Nest renew

I noticed that the thermostat ignored my programming and changed the temp based on "Peak hours". I don't want my electric company to decide my comfort level. This is a stupid feature that I don't want. The way to get rid of this is to unsubscribe to ...

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nathan_ by Community Member
  • 2333 Views
  • 9 replies
  • 2 kudos

C wire suddenly not detected

Pulled my nest off to change the batteries. It’s a 3 wire with the C from a transformer. I have 26v from C to R. Nest will not recognize C wire now. I have undone the wiring and reconnected. Factory reset the nest. It will still not detect the C wire...

Stang233 by Community Member
  • 492 Views
  • 3 replies
  • 1 kudos

Nest not sending email verification code

I'm trying to control my thermostat from the app, but it made me log in, which I did, but it said it was going to send a verification code to my email and I have to put that code in. I've waited and waited and never received the email. It should come...

pamran by Community Member
  • 725 Views
  • 7 replies
  • 0 kudos

Resolved! nest code w5 and now m15

My nest thermostat was working fine (installed 1st week of July of this year 2023) until we had a city wide power outage this morning. Since then my nest will no longer find my wifi or even my phone's hotspot connection. I have done endless amounts o...

massap by Community Member
  • 215 Views
  • 2 replies
  • 0 kudos

E80 error code

Hi, we bought the nest learning thermostat and are having wiring issues. We only have a furnace and no AC. When we connect all the wires we get a message saying no power to y1 wire and it will not work. We tried to cap the wire to bypass it but it st...

Fost0159 by Community Member
  • 456 Views
  • 4 replies
  • 0 kudos
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