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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest reset!!?

I started setting up a nest thermostat that I used previously at a different home. When it came time to connect (Bluetooth to the device it was not found and the screen said I may need to reset my thermostat. I did this once before in the past and ye...

Seavote by Community Member
  • 105 Views
  • 1 replies
  • 0 kudos

Heat pump kicking my butt

Hey everyone. This nest thermostats and my system is kicking my butt. I have installed nest learning on previous homes without issue. This home is all electric and has a heat pump and central AC. One nest thermostat upstairs and one downstairs. So tw...

Clg82 by Community Member
  • 79 Views
  • 1 replies
  • 0 kudos

Nest App on IOS

I cannot sign back on in the Nest app on my iphone or ipad. I have uninstalled several times and turned off device. I tried to reset my password but it doesn't send an email to be rest. (I checked spam folder too) I am able to get to my Nest account ...

Samye by Community Member
  • 108 Views
  • 2 replies
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Model number alias

I bought a new home with Nest thermostats installed, and I am trying to figure out what generation my Nest Thermostat is. I saw a similar post with a different model number. When I look at Technical Info, I see model number "Display-4.8" but I cannot...

E298 code on 9 month old Nest thermostat

Receiving a E298 code. Nothing has changed. No wires have been tampered with, all circuit breakers are on. For the past day the system goes on and the shuts off and says no power. Batteries have been changed and this did not help. Can the Nest be def...

Kkovacs11 by Community Member
  • 87 Views
  • 1 replies
  • 0 kudos

Cannot decrease Fan speed - Too high

I have a 2 Stage variable speed furnace. The Nest learning thermostat will only operate this furnace on the highest speed which causes air to heat up to fast without heating the rest of the house- floor et. Furnace constant on and off. Other than fan...

Mcomfy by Community Member
  • 61 Views
  • 1 replies
  • 0 kudos

How to set up wire to turn on just the fan

I have a heat pump and the HVAC technician mentioned that I'm missing an orange wire, so he routed the green wire to the OB slot instead.The current wiring configuration is:Y1 - yellow wireW1 - white wireC - blue wireRh - red wireOB - green wirePhoto...

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