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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 8 kudos

Nest Entert Key issues

Nest and our app been working without any issues until few days ago. We reset nest unit twice and connected wifi checked foe software update all is good however we cant get the entery key at all. We delete nest app as well and added it back and still...

Niz1 by • Community Member
  • 163 Views
  • 3 replies
  • 0 kudos

Nest Thermostat issue

my Nest thermostat was working fine and then it one day it showed offlinne in the app. I have troubleshoot and reset to factory and connect back with my router but i always get this error when getting an entry key "There was a problem connecting to t...

Nest thermostat 2nd gen replacement email not recieved

Hello I did not receive an email about my nest thermostat 2nd generation. How do I access the discount code for a new gen 4 ? Not looking to jump through hoops just trying to replace my nest outdated thermostat.

Ham711 by • Community Member
  • 125 Views
  • 1 replies
  • 0 kudos

Delay receiving Gen4 replacement thermostats

After about 20 days from initial submission and 2 case numbers, I received my discount codes and ordered my 3 replacement Gen 4 Thermostats. Any idea on the fulfillment time from Google?

swe211 by • Community Member
  • 109 Views
  • 1 replies
  • 0 kudos

Resolved! You can’t press thermostat deviceto make changes

WiFi is working fine, but when we connect the thermostat to the base you cannot press the thermostat itself to make changes. We had a google technician install about three months ago, second time this has happened. Either the device is faulty or he d...

gen 4 emergency heat run time

Have a brand new Nerst gen 4 learning thermostat, in part because we are on emergency heat waiting for our heat pump to be repaired. I am wondering if there is a way to adjust the length of time the nest runs in emergency heat cycles. Right now it se...

thintz by • Community Member
  • 133 Views
  • 3 replies
  • 0 kudos

Nest 4th Gen

I have been using this device for months now and all of a sudden now that it is cold outside... I get no power error and have no thermostat... just passed my refund period and now have a 300$ paper weight.... any help would be appreciated.

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