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Nest Thermostats

Blog Posts

Prepping for a cleaner heating season Read more

Nest Renew: Our community user explains why he chose the premium subscription. Read more

Nest Renew: Our community user shares experience Read more

Featured Posts

Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

Nest Learning Thermostat bottom film scratched

Hi folks. I purchased my (3rd generation) nest learning thermostat from Costco. When I removed the protective film at the bottom, I thought there was another layer of film under it, so I tried to peel it off again. But unfortunately, it's not a remov...

zhaodaye by Community Member
  • 3 replies
  • 0 kudos

How to tell what disconnected white wire is doing

Hi. So I have 2 thermostats that run hydroponic baseboard heat using an oil fired boiler in my house (no central air conditioning). Looking to replace the thermostats with Nest Thermostat 2020 version which I believe only work with a common wire.Howe...

Reverence by Community Member
  • 7 replies
  • 0 kudos

Won't turn on ac

My nest gen 3 stopped turning on the outside unit. It worked fine for a week the stopped turning on the outside unit. Did a lot of troubleshooting eventually changed out the thermostat with an Eccobee, that too work one week then stopped again. I hav...

HotinTx by Community Member
  • 8 replies
  • 0 kudos

Google nest E Error

Hello!We just moved in a house and the previous owner left us a Google nest E. It was all setup and worked perfectly fine for her. Except we are not able to get it working. We now have working WiFi and we tried to connect everything. Every time we tr...

Wobbely by Community Member
  • 12 replies
  • 0 kudos


TRANE therm. Has jumper between r & Rhonda, 6 connected wires 

ELL by Community Member
  • 6 replies
  • 0 kudos

Heat does not work. Do I have a wiring issue?

Hello,I followed the installation instructions to the letter. I was provided a wiring diagram from the Nest app setup and wired the system accordingly. When I switch to the heating function the heat does not switch on and fan will cycle continuously....

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JA7 by Community Member
  • 9 replies
  • 0 kudos

Resolved! Wiring compatibility

I went through the set up and got as far as the wiring which I was told to contact Nest support to confirm compatibility. Based on what I’ve found X2 is the same as W2 but the set up still said I needed to contact support. We loved our Nest thermosta...

Lindsijoe by Community Member
  • 5 replies
  • 0 kudos

Resolved! Factory reset Nest - won't heat

Short story: I have a Nest thermostat attached to a heat pump that I had to factory reset (long story is below). After factory reset. I did NOT rewire. After re-installing in Google Home app, I'm not getting any heat. The fan works, but no heat. I ch...

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Jeff00 by Community Member
  • 3 replies
  • 0 kudos

Cooling instead of heat.

I installed a Nest Leaning Thermostat last week. We have had ac on since. Now we need heat. I have reset. And have changed from O to B still no heat. Photos to show factory, Nest. Any help would be great. Thanks.    

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Jconnell65 by Community Member
  • 13 replies
  • 0 kudos