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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15440 Views
  • 0 replies
  • 6 kudos

thermostat not getting charged

I charged thermostat overnight because it displayed a message that its discharged. The yellow light kept blinking while charging , I put the system back on wall and then it gets started but shows a message - no message to Rh wire directed with this e...

Nest thermostat changes modes on its own

We have our thermostat set to heat. It is 28 degrees outside and might snow today. I woke up this morning with our thermostat on cool and the house 55 degrees. This has been happening every night for a week. I have the auto scheduling turned off, and...

Google Nest Error E103

Looking for help with my Nest thermostat (I believe it is the ‘Learning’ model, but not 100% sure). Just today, after being in our house for 3 years, I have encountered the issue of error code E103. The thermostat will attempt to operate on Cool, but...

derekc88 by • Community Member
  • 1429 Views
  • 1 replies
  • 0 kudos

Nest reset!!?

I started setting up a nest thermostat that I used previously at a different home. When it came time to connect (Bluetooth to the device it was not found and the screen said I may need to reset my thermostat. I did this once before in the past and ye...

Seavote by • Community Member
  • 515 Views
  • 1 replies
  • 0 kudos

Heat pump kicking my butt

Hey everyone. This nest thermostats and my system is kicking my butt. I have installed nest learning on previous homes without issue. This home is all electric and has a heat pump and central AC. One nest thermostat upstairs and one downstairs. So tw...

Clg82 by • Community Member
  • 313 Views
  • 1 replies
  • 0 kudos

Nest App on IOS

I cannot sign back on in the Nest app on my iphone or ipad. I have uninstalled several times and turned off device. I tried to reset my password but it doesn't send an email to be rest. (I checked spam folder too) I am able to get to my Nest account ...

Samye by • Community Member
  • 972 Views
  • 2 replies
  • 1 kudos

Model number alias

I bought a new home with Nest thermostats installed, and I am trying to figure out what generation my Nest Thermostat is. I saw a similar post with a different model number. When I look at Technical Info, I see model number "Display-4.8" but I cannot...

E298 code on 9 month old Nest thermostat

Receiving a E298 code. Nothing has changed. No wires have been tampered with, all circuit breakers are on. For the past day the system goes on and the shuts off and says no power. Batteries have been changed and this did not help. Can the Nest be def...

Kkovacs11 by • Community Member
  • 327 Views
  • 1 replies
  • 0 kudos

Cannot decrease Fan speed - Too high

I have a 2 Stage variable speed furnace. The Nest learning thermostat will only operate this furnace on the highest speed which causes air to heat up to fast without heating the rest of the house- floor et. Furnace constant on and off. Other than fan...

Mcomfy by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos
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