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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4670 Views
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  • 5 kudos

Nest thermostat ghost touches

My google nest thermostat is registering ghost touches. It turns the temperature up and down, puts on holds, changes to heat, etc. With no one touching it. No idea how to stop it.

Alewis95 by Community Member
  • 232 Views
  • 4 replies
  • 1 kudos

Heat Mode ONLY?!

Let's try this again and hope for a timely communication from Google. My thermostat controls a pair of Cadet wall heaters (think toasters with fans). I have no cooling system at all. It is a three wire system. It is wired to Y-C-R. The device and the...

steve121 by Community Member
  • 321 Views
  • 4 replies
  • 0 kudos

Activity History

I have a second generation thermostat. Recently the Home/Away activity log is not recording. It says "No events" even when there has been activity. It still switches from Home to Away (& Vice versa) when somebody is at Home or Away. How do I fix this...

hatos by Community Member
  • 358 Views
  • 7 replies
  • 0 kudos

Nest 3rd generation hot water calling all the time

Hello, I have a Nest 3rd generation with S plan. It’s been fitted for around 3 years. All is fine or so I thought but I have a My Energi Eddi now linked to the immersion tank (system boiler with old hot water tank). I have programmed the Nest to only...

Resolved! Nest compatibility photo

Hi, I was told to post to see if my system is Nest compatible. Thanks     thank you!

IMG_3889.jpeg IMG_3887.jpeg
Darcpuka by Community Member
  • 316 Views
  • 5 replies
  • 0 kudos

Battery low offline

I've had my Best Learning Thermostat for about 8 years. It's been great, I love it. However recently I've found bit losing wifi connection. If never pulled it to charge via USB before however after doing this for half an hour and reconnecting it to t...

PCURRY57 by Community Member
  • 180 Views
  • 2 replies
  • 0 kudos

Nest learning battery keeps losing power

I have used this Nest for several years without any issue. Lately, it keeps losing power and requires recharging every few days. I have never had a common wire and don't understand why I would need one now. Does the battery fail after a few years? If...

tedzmd by Community Member
  • 304 Views
  • 5 replies
  • 0 kudos

Re: Wiring photo to check compatibility

Hello,Thanks for any help. I'm hoping to figure out where to run these. From an online manual, it looks like the dark blue running to "b" might actually be the Common wire. The black running to X2 is sometimes labeled "a" and may be useless. Thanks!

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CourteVV by Community Member
  • 252 Views
  • 0 replies
  • 0 kudos
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