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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5126 Views
  • 0 replies
  • 6 kudos

No offline nest alert

I have a Nest model 4.9 whatever that means. I have a Wet switch wired into my furnace, which means if it detects a leak in the area that the wet switch is located, it shuts off the system. This causes the nest to lose power, and I don’t know about i...

Incorrect room temperature

My Nest thermostat says my room is 76 but two other thermometers within 2ft of the Nest show it’s 70. These are both new thermostats and newly installed.

Set Nest for Home When Away

I travel a lot and need to keep the air conditioning on while I am away. However I cannot change the setting from Away to Home while I am away. If I don’t keep it running days, before I return it will not be cool in my apartment. Please tell me the e...

H73 ERROR MESSAGE

HelloWe have recently installed the heatlink to our boiler (only the on off function works) but when setting up the thermostat we are getting the H73 error message. We have checked that the boiler has OpenTherm and is compatible. The on off function ...

Tazakel by Community Member
  • 187 Views
  • 2 replies
  • 0 kudos

Nest compatible with Honeywell

I have a geothermal heating and cooling system with two zones. Upstairs I have a Honeywell TH 8320U1008 VISION PRO TH8000 series. It has 7 wires going to it. Downstairs I have a Honeywell TH9421C1004 Vision PRO IAQ. I have a THM5421C interface module...

Downstairs.jpg Interface.jpg Ustairs.jpg
ChrisSv by Community Member
  • 658 Views
  • 9 replies
  • 0 kudos

Resolved! Rotation of lid has stopped working

The nest thermostat operates by turning the outside and then pushing forward on the screen to accept the choice chosen by rotating. Our nest has stopped having anything happen as we rotate the external part. The thermostat hadn't been removed or affe...

Andy29 by Community Member
  • 549 Views
  • 5 replies
  • 0 kudos

Nest Learning Thermostat with t02 Error

I'm installing a new nest learning thermostat and getting a t02 error during initial testing. The system is split unit with Natural Gas furnace in the attic and outside AC unit.Original wiring: Rc (with jumper to R), W, Y, G, CNest wiring: Rc, W1, Y1...

NWilliams by Community Member
  • 988 Views
  • 4 replies
  • 0 kudos
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