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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Heat link seems dead

Hi, my heat link seems to be dead, no lights on it at all. There is no problem with the power. Who do I contact for repairs / replacement? It’s just 1 year old.

EVG by Community Member
  • 272 Views
  • 5 replies
  • 0 kudos

Resolved! Stuck in continual Software Update

We installed a Nest Learning Thermostat about three weeks ago and love the sleek design and easy programming. However, after the system turns on the A/C at the proper temperature level, it never shuts back off, and we have to turn off the HVAC power....

olylady by Community Member
  • 1183 Views
  • 3 replies
  • 0 kudos

Serial number

Where can I find the serial number on the Nedt?

Mendoza6 by Community Member
  • 1953 Views
  • 4 replies
  • 0 kudos

Resolved! Nest thermostat heats when it’s supposed to cool.

Hello everybody,It's been couple of weeks dealing with this issue, hope getting some helps from you guys.I have a HP system which is working absolutely fine with the old thermostat (So I don't think reversing valve has any issue). If I install Nest L...

ArashS by Community Member
  • 1191 Views
  • 19 replies
  • 0 kudos

Nest Learning Thermostat 3rd gen does not see wi fi networks

My Nest Learning Thermostat was working fine till the end of May.Suddenly it cannot connect to a wi fi (and is actually unable to find any networks at all). connects to wi fi right after restart (and sees other networks). But after some time it disco...

RbBender by Community Member
  • 486 Views
  • 3 replies
  • 0 kudos

False No Usage

My gas supplier meter is showing a small amount of gas being used each day. That is correct as it is used to heat the water for a short while. Some of the use will be for a separate heating circuit not controlled by nest.The Nest app though is now sh...

PeterG-UK by Community Member
  • 400 Views
  • 8 replies
  • 0 kudos
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