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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21735 Views
  • 0 replies
  • 6 kudos

Indoor temperature on Nest reading is incorrect

Hi! My house is 62° according to a thermometer I have in my house, but my Nest says it’s 90°. The 62° is correct, because I woke up freezing. I cannot get the indoor temp to change back to normal on the Nest. I even restarted it. The Nest device itse...

Mb1213 by • Community Member
  • 854 Views
  • 3 replies
  • 0 kudos

Replacement never arrives

Absolutely shocking replacement service. We reported a W5 Error around 3 weeks ago. We were supposed to be sent a replacement but it never arrived. I have been speaking with the Google team every other day nearly but keep getting told they’re investi...

Rsm1 by • Community Member
  • 681 Views
  • 3 replies
  • 1 kudos

Nest e heatlink not closing zone valve

My new Nest e thermostat is connected to a heatlink replacing a Honeywell T40 on the ground floor. When the boiler is turned on, the zone valve is open. The heatlink seems to have no control over the zone valve and stays in the open position until th...

Google Nest thermostat

Probably the worst return / replacement process we have ever had to deal with. We purchased our Nest under a year ago and I have realized it has been glitching since day one. The thermostat shuts down on its own. We have now tried to return/ replace ...

Anonymous by • Not applicable
  • 849 Views
  • 7 replies
  • 0 kudos

AC wont turn keeps saying "starts in...."

My AC keeps turning on and off and the thermostat keeps saying "starts in..." and then it counts down 2 mins. Then it repeats but won't stay on. What can it be?

Tania- by • Community Member
  • 715 Views
  • 2 replies
  • 1 kudos

Nest Thermostat E Orange Light

HelloOur heating had been working fine all winter and then a few days ago we changed to cooling. As soon as we switched to cooling we got an orange blinking light on the top of our nest thermostat and the AC won't turn just the fan runs constantly. W...

Tiawidows by • Community Member
  • 295 Views
  • 0 replies
  • 0 kudos

Nest comparability

My old thermostat used a jumper from RH to RC. I read where the Nest doesn’t use Jumpers. I also have a G wire (green) that isn’t listed. I need some help. I also have a W/E where the white wire went in, but it isn’t listed on the Nest

Wisedep by • Community Member
  • 259 Views
  • 0 replies
  • 0 kudos

Heat link stopped working.

Heatlink stopped working after 5 years. Has power. Thermostat is fine just no lights on heatlink. Turned off power at fuse board for 5 mins and then on again but still same issue. Tried all the online suggestions but still the same. What are my optio...

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