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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16148 Views
  • 0 replies
  • 6 kudos

Nest Thermostat Comfort Setting

My NEST programmable smart thermostat for home has the word Comfort with a heart next to it. It periodically also says setting is until some time. How do I turn this off? My energy bills are okay and I just want it to be a thermostat. Please help!

nyyjack by • Community Member
  • 546 Views
  • 1 replies
  • 0 kudos

Thermostat charging

Need to know what the colors for a level of charging unit with USB are …how do I know when unit is fully charged?

Tab2 by • Community Member
  • 270 Views
  • 1 replies
  • 0 kudos

Entry key not changing on keypad

My issue is when trying to enter the entry key on my phone to connect to the app, it is not changing to the letters on the keypad in order to enter the correct entry key. For example: the entry key is 27N7B7BI can enter the first two numbers, but the...

Nest Thermostat offline in 20 degree weather!!!!!

The nest 3rd generation went offline and I could never get it to reconnect to wi-fi. Troubleshooting didn't resolve the issue. Now it decides to fail completely in the middle of the night 2AM. Low battery... Really? It is hard wired so why does it ne...

sapphire3 by • Community Member
  • 414 Views
  • 2 replies
  • 1 kudos

All four Gen 3 Learning Thermostats have low battery

I have four Generation 3 learning thermostats in my vacation home. They have all started going offline and when I got here this weekend I saw that three of the four had low batteries. When I set them to warm the house, they say they will do so (e.g. ...

Meiral by • Community Member
  • 327 Views
  • 1 replies
  • 0 kudos

Nest Thermostat blowing room temp air in heating mode

I have had a nest thermostat e for about four years, I installed it in my previous apartment and just moved to a new unit in the same complex. The past four years when heating it would only blow room temperature air, but still heat the apartment just...

dmgrove by • Community Member
  • 449 Views
  • 1 replies
  • 0 kudos

Thermostat sayings its 100 degrees

Hello,I have had a nest thermostat for 3 years & Today, the heat said it was 100 degrees. ~30 degress off- I have factory reset-router reset-restart-changed batteries-switched locations (from upstairs to downstairs)Can someone help me here?

jxf5016 by • Community Member
  • 286 Views
  • 1 replies
  • 0 kudos
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