cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8553 Views
  • 0 replies
  • 6 kudos

No hot water symbols

You may recall I'm the "old bod" who sought help a few weeks ago under the heading "Warrenty no response". You will be pleased to hear the head unit was replaced with your help.However I now seem to have a problem with the new unit in that whilst hea...

Billybobs by Community Member
  • 1103 Views
  • 15 replies
  • 0 kudos

Nest Thermostat stopped holding a charge

Hello, my nest randomly stopped working after a few months. The screen's not responsive, red flashing led indicates low charge. When I connect to micro USB to charge, it does nothing. The T-stat wires are correct and voltage is there. It's as if the ...

Beebe2021 by Community Member
  • 232 Views
  • 1 replies
  • 0 kudos

Wiring set up issue with power adaptor

Hi everyone,hoping this is an easy fix. got the new nest learning and power adaptor. AC is working fine, but the furnace and heater are not showing up in equipment. see below photos for before and after. thanks for any help or guidance!   

IMG_9674.jpeg IMG_9759.jpeg IMG_9760.jpeg
TMD5 by Community Member
  • 221 Views
  • 2 replies
  • 0 kudos

w 5 error gen 3 nest

w 5 error gen 3 learning. followed all troubleshooting . searched by name of network. app says off line, tstat works manually

iPhone disconnected from thermostat.

My iPhone became disconnected. When I go to add my phone it says already connected to a device ( my wife's). It is also asking for a PIN number which I can not access. This is pissing me off to know end and the customer support appears to be non-exis...

mikeb12 by Community Member
  • 191 Views
  • 1 replies
  • 0 kudos

Nest thermostat recently started dropping battery level

Hi,I've had a Nest thermostat for ~10 years. Recently, it's battery level started dropping below the level required to keep a WiFi connection. I don't have a C wire, but given this hasn't been a problem in a long time I assume that's not the issue. I...

pb21 by Community Member
  • 412 Views
  • 4 replies
  • 0 kudos

NEST thermostat stopped working

Hi,my NEST stopped working. First, the thermostat showe error H72 with no led light on the heatlink. Now, the thermostat is completely off. I reported the problem filling out the form as advised in the forum. No answer yet! Still cannot use my heatin...

gab2 by Community Member
  • 1293 Views
  • 17 replies
  • 0 kudos

Nest Temperature sensor (all 3) offline notification

Been using the setup for a year without any issue. Few days ago, Nest app notification started to go off through out the day warning about temperature sensor offline (all 3, ding, ding, ding!).What I tried so far- Restarted main thermostat- Checked b...

richardx by Community Member
  • 401 Views
  • 1 replies
  • 0 kudos

My thermostat is show E195 error no power to R wire.

My thermostat is show E195 error no power to R wire. I reset and checked circuit breaker, reset Nest thermostat but nothing helped. This is not a new install. It has been working for years. All of a sudden, this error appeared. I have not experienced...

IMG_6400.jpeg IMG_6401.jpeg
215 by Community Member
  • 1654 Views
  • 1 replies
  • 2 kudos
to vote