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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23722 Views
  • 0 replies
  • 8 kudos

Nest Learning thermostat blowing heat

I just connected and installed my new Nest Learning system. The first it asked is to test the Y1 and G wires and started blowing hot air instead of cool. Any ideas how to troubleshoot? Old —->NestBlue C to Cgreen G to Gwhite W-O/B to W1Yellow Y to Y1...

Nest Thermostat Refund

I have a Nest Thermostat fitted in my house and in January it stopped working. After hours on the phone and then having to get a Nest Pro Specialist out, I finally got a replacement unit in March. However, I still haven’t been refunded for the call o...

Resolved! Nest Thermostat - Cannot turn Hot water heating off

I have the same problemlike fredu1 (his conversation(topic)).It is with a Viesmann CombiBoiler.Was it fixed the problem?Is there a new update (software) The hot water constantly get heated (not for heating) even when we are sleeping. The nest keeps t...

szaszasz by • Community Member
  • 3716 Views
  • 26 replies
  • 0 kudos

Honeywell to Nest compatibility

We were gifted a nest thermostat from our realtor for our new build home. The home currently has a Honeywell pro series. When I looked at the wiring, we have 2 more wires than the nest we were gifted so it is not compatible. Are there any that are? W...

Stacyk18 by • Community Member
  • 10186 Views
  • 19 replies
  • 0 kudos

Nest Compatibility with a Trane HVAC system

I am considering replacement of my Trane Nexia thermostat with a Nest. The online compatibility checker did not have wire selections for BK or B/C which are connected currently. Also, I have a jumper wire from RH to RC. Other wire connections are W2,...

gary527 by • Community Member
  • 1026 Views
  • 4 replies
  • 0 kudos

Nest zone still blowing cold when off

I will try to keep this brief but here is the background.I live in a 1950s home. It originally had forced air heat but cooling was from a separate evaporative cooler. Last year during a major remodel we replaced all the duct work in the house and div...

Nest thermostat

My Nest thermostat that was working until ~24 hours ago is not finding the wifi signal. Nothing has changed and there are other nest devices that are connected on the wifi network. Have reset the thermostat, restarted wifi router and checked the powe...

mkol by • Community Member
  • 489 Views
  • 3 replies
  • 0 kudos

Wiring for the Nest Learning Thermostat Dual Fuel

I have a dual fuel system. Heat Pump for heating/cooling and furnace for auxilary.I've hooked up my thermostat and I've had Google support help walk me through it. Everything seems to be working properly except, I notice that the hear pump unit fan b...

tnikit by • Community Member
  • 2871 Views
  • 4 replies
  • 0 kudos

Newly installed nest thermostat is heating in cooling mode

Hi! I installed a new Nest thermostat tonight. Everything seems fine except that my AC unit is running and it’s getting hotter in my house! I wired the unit according to the picture that I took of my wiring, so I’m not sure what the problem is. I’ve ...

Jerri1 by • Community Member
  • 463 Views
  • 2 replies
  • 0 kudos
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