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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23672 Views
  • 0 replies
  • 8 kudos

W5 Error Nest Thermostat

HI, I started getting the nest.com/w5 error message on my thermostat about 2 weeks ago. I have tried rebooting/resetting both my thermostat and my router but nothing seems to work. I have also tried resetting the nest Thermostat several times but sti...

Nest 3 learning not connecting to internet

I have 2 Nest learning Thermostats. One went offline 30 days ago after working fine for the past year. The other Nest learning thermostat working fine. The offline one will no longer connect to internet after many router reboots and thermostat restar...

Woodpkr by • Community Member
  • 652 Views
  • 3 replies
  • 0 kudos

New boiler installed

Hi, we got a new boiler installed yesterday and Nest seems working but the receiver only communicates with boiler if I override it to manual. All connections are the same and should have no issues but still can’t control it through the thermostat or ...

No hot water

Recently we have been getting up to no hot water. When we go into the app and check the schedule the hot water is showing off and there is a leaf. According to the manual this means that we have recently adjusted the temperature to energy saving temp...

BigG2 by • Community Member
  • 1048 Views
  • 6 replies
  • 0 kudos

Nest lost network connection - too far away or hidden

Hi, tonight our 3rd gen Nest learning thermostat suddenly couldn't find the internet. One minute it was working, the next not. Nothing has changed in the house, and the wi-fi is visible to every other device. I have gone through the troubleshooter bu...

Nest power connector with a zone valve

How do I connect the power connector to the Honeywell zone valve. My Nest power connector has a jumper connector in it. Your literature does not address keeping it or removing it. If I connect the power connector as YouTube explains (no jumper in the...

Joe206 by • Community Member
  • 259 Views
  • 0 replies
  • 0 kudos

Hot water not coming on as per schedule

Hi, For the past few days my Nest refuses to turn the hot water on as per the schedule. On the Nest device as well as on the phone I can see the screen go orange showing hot water is on but the boiler isn't firing up. The same is true for Boost, phon...

Stanley47 by • Community Member
  • 584 Views
  • 1 replies
  • 0 kudos
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