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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 26016 Views
  • 0 replies
  • 8 kudos

Nest thermostat randomly switches from eco to comfort

I have 3 nest thermostats at our vacation home, and I make it simple. Manually turn to away when we have left to keep temps at eco. The thermostats randomly convert to comfort from eco - while no one is home, and Google home is set to “away”. Any ide...

EricNC by • Community Member
  • 1998 Views
  • 10 replies
  • 0 kudos

Transferring Nest to New Owner

I saw that once we are ready to move from our home, I can delete the Nest thermostat and than reset it to factory default. We pay an annual fee. How do I cancel my account? Do I receive a refund for the unearned balance? Thanks.

Moss1 by • Community Member
  • 494 Views
  • 1 replies
  • 0 kudos

Wiring new nest thermostat not working...

Hello, my Google nest is saying no wires are detected during set up. I have scoured the forums and have tried all the things -Wire gauge is 22, they are clean, straight, and properly stripped. Power is on. I have tried restarting the nest but removin...

Trying to connect Thermostat to Google Home App

My son installed my Receiver for me & did some set ups on the actual Thermostat when I was at work (so obviously I had my phone) got home & started trying to add my Nest Learning thermostat to my Google Home App & I get as far as entering the 6 digit...

Craze27 by • Community Member
  • 488 Views
  • 1 replies
  • 0 kudos

C wire not connected

All the wires are connected to their places, but on google home it keeps saying C wire not connected. I tried to take it out & put it back in again still getting the same error. Did anyone else have the same issue?

Sammy1985 by • Community Member
  • 1153 Views
  • 5 replies
  • 0 kudos

3rd gen cooling issue

I noticed my thermostat went kind of wonky yesterday. I reset it and after the reset it beeps three times every minute. There are no messages. I don’t have an alert so I don’t know what’s going on with it. Any information is appreciated.

Cuban by • Community Member
  • 417 Views
  • 1 replies
  • 0 kudos

Upgrade from gen1??

I have a 1st gen nest learning thermostat. Diamond 1.13. It’s connected to a waterfurnace one zone geo thermal system with aux electric heat backup is there any reason to update to a newer version of the nest thermisrat

Dpwct by • Community Member
  • 1156 Views
  • 1 replies
  • 0 kudos

Resolved! Battery replacement failure issue

I attempted to replace the battery in my 3rd generation learning thermostat. I ended up being way more difficult than the replacement battery video stated. The battery was really glued to the plate! There were 2 ribbon cables on the circuit board, on...

mack2058 by • Community Member
  • 871 Views
  • 2 replies
  • 0 kudos

Dual Zone nest thermostat

My home has a dual-zone HVAC system that originally had two Honeywell thermostats for one compressor. One for upstairs and one for downstairs. I have replaced both with Nest 3rd generation thermostats and they both work just fine individually. But wh...

Pryanni by • Community Member
  • 965 Views
  • 3 replies
  • 0 kudos

Thermostat turns stops ac after 90 seconds.

Like the closed discussion they link to from the support page that no one received relief from, my nest thermostat will be joining the rest in the landfill. Should we really expect any better from a company that has it's own product graveyard? Phone ...

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