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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5176 Views
  • 0 replies
  • 6 kudos

Connection issues/c wire

We had our internet service provider at our home to reroute the lines and relocate our router in another room. As soon as he was done, our google nest thermostat stopped working. First it was “no power,” then “no connectivity,” then “the c wire doesn...

Fan control without a temperature mode

We should be able to turn the fan on without a temperature mode being set. My old 20 dollar thermostat would let me run the fan even if the ac or furnace was turned off. This seems like a really obvious miss for this thermostat.

hawklet00 by Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Heat is not turning on

Testing went great but not it’s not turning on! It’s 64 in my house. No error code showing up. Fuse box is all good. Wiring is all good according to Nest. I don’t know what’s going on. The unit is only electric. I’ll include pics.   

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Rocandrew by Community Member
  • 785 Views
  • 17 replies
  • 0 kudos

Wiring a thermostat

I'm having trouble installing my thermostat. The instructions tell me that it's incompatible, but I think that it is. The wires that I have are R, i+, i-, and C. Can someone help me? Thanks.

emcgee by Community Member
  • 498 Views
  • 11 replies
  • 0 kudos

Google nest learning thermostat help

 hello, i am trying to figure out how i can adjust my thermostat correctly, my thermostat always adjusts to 22 degrees as circled in the image below, how can i adjust this? 

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Lost the Hot Water setting after reset

Hello, I have reset the setting and wiped clear - now I have no domestic hot water settings?The previous home owner did not log out so I could not set up the app as registered to their account and i had just been using the thermostat for controls for...

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Google Nest E183 Error pops up

I have Google Nest installed for the last 3 years, both heat and a/c working fine. The heat system works all winter, and recently I turned on A/C and started having E183 Error pops up. Tried to swap Y1 and G, and has new error code. I then re-seat th...

trungqtr by Community Member
  • 1884 Views
  • 6 replies
  • 0 kudos

Nest learning thermostat

Nest app asks for 7 digit entry code but mine is 6. I also tried google home app and it said load in nest app. What now?

Janswindy by Community Member
  • 645 Views
  • 13 replies
  • 0 kudos

turn cooling from heating ??? How?

Yes I still have a question on turning on colling from heat, and would like to TALK to someone directly, and NOT by messaging.. Is this possible???

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