cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4452 Views
  • 0 replies
  • 5 kudos

System Boiler to Combi

I already had the Nest thermostat used on my system boiler. We've now changed to a new combi boiler. Do I have to do anything on my Nest App? Thank you

fayecb by Community Member
  • 507 Views
  • 3 replies
  • 0 kudos

Installing nest in apartment with heat pump

  Hello, I’m finally in an apartment that seems to be compatible (last apt was stranded wires) and am excited to install my nest thermostat. Below is an image of the one I purchased and have yet to use or install However the wiring does not seem perf...

IMG_3898.jpeg IMG_3900.png
Thunt836 by Community Member
  • 337 Views
  • 5 replies
  • 0 kudos

Nest thermostat not providing 24 volts

My thermostat has 22volts measured at the lines in the base but when the thermostat is on its only giving just under 20 volts out to the Y wire. This is not enough to turn the AC on. The AC works if i jump the red to yellow wire at the base plate. Wh...

cscranton by Community Member
  • 1582 Views
  • 6 replies
  • 0 kudos

Nest Learning Thermostat - blinking green light

So I started a post back in January 2023 about my Nest Learning Thermostat blinking green light. I did the manual re-start to no avail but lo and behold it re-started by itself after a day or so. But it has been happening regularly, the thermostat bl...

Nang by Community Member
  • 2224 Views
  • 17 replies
  • 0 kudos

Nest replacement

I am replacing a nest thermostat with a nest learning thermostat and when I attach the new one to the wall it will not power on to finish set up. I have checked that all of the wires are inserted properly and pulled it off and connected it to a USB t...

Ahusted by Community Member
  • 349 Views
  • 7 replies
  • 0 kudos

Won’t reconnect to Wi-Fi

My Nest was working fine until Saturday when my internet went out. I had AT&T out to make sure it’s not my internet. It connected for a couple minutes when the tech was here. But went out again. I run through the steps and when setting it up it doesn...

Highdiver by Community Member
  • 240 Views
  • 4 replies
  • 0 kudos

Nest Heatlink - no power

Arrived home to no heating. No lights and not able to reset, the unit doesn’t do anything. I tested the contacts on the heatlink. The contacts who connect the termostat 3rd generation do not give any power. Can you deliver me a knew heatlink?thx in a...

Mathias77 by Community Member
  • 207 Views
  • 3 replies
  • 0 kudos

Heatlink failed- no power on the unit

Arrived home to no heating. An electrician diagnosed the problem as no power to our 3rd generation heatlink. No lights and not able to reset, the unit doesn’t do anything. With a newborn baby in the house I need to try and fix this asap. solutions an...

Racholdy by Community Member
  • 765 Views
  • 20 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
to vote