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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21898 Views
  • 0 replies
  • 6 kudos

Resolved! No Heat, No Fan, No errors on new install

After replacing my 4-wire thermostat (R, G, Y, W with Rh & Rc jumped) all of the initial tests fail. Neither fan nor heat will start. No errors are indicated. I checked the new gas furnace system board and there is a 5th blue wire connected which I b...

POPTOPP by • Community Member
  • 1304 Views
  • 3 replies
  • 0 kudos

Nest hot water suddenly not working but heating is fine

Hi - we've never had an issue with our Nest before.This morning the schedule for hot water came on and heated the hot water fine.However this evening another schedule we have for hot water didn't produce hot water.I've tried doing a boost and it says...

Pete_666 by • Community Member
  • 390 Views
  • 1 replies
  • 0 kudos

Aux/Emergency Heat Blows Cold Air

Hello, I need some help with my newly installed Nest thermostat. I have a heat pump with Aux/Emergency heating. When I first set the thermostat up a few weeks ago, it appeared to be working fine. I could turn the emergency heat on myself and the ther...

CPow by • Community Member
  • 2733 Views
  • 7 replies
  • 0 kudos

Resolved! Am I Screwing Up the "Learning"?

I just installed 3 Nest Learning Thermostats. Although I understand the concept of "learning", it's January in New England and therefore cold. I didn't want to wait for them to learn, so I entered schedules matching those on my older thermostats. I h...

wbt by • Community Member
  • 892 Views
  • 3 replies
  • 0 kudos

Making nest portable

Hi. I have my Nest 3rd Gen on the wall in my hall but I think it's not accurately detecting the temperature of the rooms we are in so I was looking to take the thermostat off the wall and attach to a stand in the living room when we are there. When I...

Nest Thermostat doesn't stay in Eco mode

Hi there, I have a Nest Thermostat that doesn't stay in Eco mode reliably. Auto-Schedule is turned off, and Home/Away assist is turned off. When I manually put it in Eco mode, it may stay there for several days but then I find it has randomly switche...

ScottB2 by • Community Member
  • 462 Views
  • 1 replies
  • 0 kudos

no longer able to connect to my thermostat from my iphone

I am no longer able to access my nest thermostat from my iphone, your support group asked me to go to the thermostat and then settings to get an entry code. this option will not come up when I go to the thermos this has been ongoing on for over 2 wee...

Hoodster by • Community Member
  • 2005 Views
  • 2 replies
  • 1 kudos

Nest thermostat not firing the boiler (Manual mode seems to work)

One year old Nest installation. Today the house started losing heat. Thermostat showed steadily dropping temps. Boiler remained stubbornly off, no matter what temp was set.Searched on here and found the option to turn on manually from the Heatlink, w...

Roarers by • Community Member
  • 951 Views
  • 5 replies
  • 0 kudos

Geothermal System

Hello Guys! I have a geothermal system in my house, and I'm having trouble installing the next thermostat. I have the wires C, R, A+ and B-. Is it compatible? Thanks!

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