cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22770 Views
  • 0 replies
  • 7 kudos

Replacement for Nest Thermostat

What is a good replacement alternative to my 3 Nest Thermostats. I am so sick of not having telephone technology support access that I’m going to get rid of Google/Nest products. Nest as stand alone was great. It’s been screwed up and getting worse s...

BillSmith by • Community Member
  • 304 Views
  • 1 replies
  • 1 kudos

NEST Thermostat Malfunction

I set my Thermostat at 78 F during summer, thermostat kicks on to start cooling at 74 driving my electric bill way up unnecessarily on cooler days. I can't even turn off the cooling right away when I notice it, cuz my set Temp (78) is above the curre...

JC13 by • Community Member
  • 174 Views
  • 2 replies
  • 0 kudos

Resolved! Help restore

Hi Nest Support,I’m reaching out for help with my Nest Thermostat (Gen 3). I forgot the PIN, and after reinstalling the app, I lost access to the device. The thermostat came with the house when I purchased it, so I don’t have proof of purchase—just t...

Paty3 by • Community Member
  • 160 Views
  • 1 replies
  • 0 kudos

Promo Code for new Nest Generation 4 thermostats

We received the email with the promo code to purchase the new Nest Gen 4 thermostats but we were only able to purchase 3. We have 6 nests in the home. How can we get an additional promo code to purchase the additional 3 thermostats we need?

JoyL by • Community Member
  • 461 Views
  • 2 replies
  • 0 kudos

Farsight face settings… then (press) Near screen settings

Question / Suggestion / Comment What I would like to have is the Farsight face settings, be separate from the Near screen settings.Can Farsight face keep the displayed information: Weather, target temp, current temp, outdoor temp.{Press the thermosta...

828WGW by • Community Member
  • 193 Views
  • 0 replies
  • 0 kudos

Locked out of thermostat

We had an internet issue and the thermostat went offline. When we tried to enter our pin it wouldn’t take it once back on the network. At some point in trying to fix the issue the thermostat was deleted off the nest app. So as of now we aren’t able t...

App Support going away

Honestly, deprecating app support for a working product is complete BS. I have two thermostats and 2 mini's... This is making me reconsider my entire home setup

Nest compatibility check

Trying to determine if my system is compatible with the Nest 4gen thermostat. I tried the compatibility checker but got to the point where is suggested I take a picture and ask for help. Trying to figure how to add photo of my system. Any help would ...

Capsfan by • Community Member
  • 97 Views
  • 1 replies
  • 0 kudos
to vote
Labels