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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23934 Views
  • 0 replies
  • 8 kudos

nest can not be controlled manually

with my nest thermostat I am unable to set temperatures or change modes, turning the dial has no results, but I can control through the nest app.

jeffdrx by • Community Member
  • 712 Views
  • 2 replies
  • 0 kudos

Nest Heat Link not shutting off hot water pump

There was a previous thread about this, but the fix was only a hack and was to increase and decrease thermostat - so not a fix!We have an intermittent issue whereby when heating is set to say 23 degrees (When my wife is at home :-() and I turn it dow...

Andyht by • Community Member
  • 274 Views
  • 0 replies
  • 0 kudos

Resolved! Can nest thermostat handle heat pump + hydronic baseboard heaters

Hi Nest Community!I hope everything is good with you...I recently just bought a nest thermostat (https://store.google.com/ca/product/nest_thermostat?hl=en-GB) and I am wondering if I can use with my heat pump (heat and cooling) and hydronic baseboard...

AndreMonte by • Community Member
  • 2030 Views
  • 1 replies
  • 1 kudos

Thermostat Faulty Device

My Thermostat stopped finding the network, I have been with support more than 10 times, and twice they sent me a faulty device. This time they asked me to wait until they confirmed my return, which might take up to 3 to 5 business days. The UPS track...

Vengades by • Community Member
  • 1600 Views
  • 8 replies
  • 1 kudos

Nest heat link

Hi, I've moved into a house with a nest. The thermostat is working but the heatlink is dead, how do I go about getting a replacement. Regards,Niall

Niallp by • Community Member
  • 418 Views
  • 0 replies
  • 0 kudos

hybrid heat pump

How do I properly set up the Nest thermostat for use with a hybrid heat pump and the correct configurations? We have a gas combi-boiler and a heat pump, but I can only choose between a heat pump and no hybrid heat pump.

Rienez by • Community Member
  • 451 Views
  • 1 replies
  • 0 kudos

Unable to pair nest thermostate

hi no matter what I do the Stat will not talk or pair with the controller, it did it once and will not do it no matter of the distance

TAGFowler by • Community Member
  • 459 Views
  • 2 replies
  • 0 kudos

Replacement heatlink

Hi there I broke my heat link, would it be possible to have it replaced? Thanks in advance

Ianluddy by • Community Member
  • 247 Views
  • 0 replies
  • 0 kudos

Home/away assist

I had too many issues with the main NEST app with regards to home/away assist. Frequently, the away routine would not trigger and heating would be left on.I have now migrated from the nest app to the Google Home app and am hoping for better consisten...

Mun96 by • Community Member
  • 445 Views
  • 1 replies
  • 0 kudos
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