Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat wiring
Removed my current thermostat to install new Nest Thermostat and discovered I have 2 wires (Red and White) that connect the thermostat to the heater. Hooked up nest thermostat and received message that 3 wires not compatible. How do I make a 2 wire s...
My Nest heatlink (installed Dec 2020) just died.
I first notice with an H27 error on my Nest thermostat - I tried plugging it into a different USB charger, before realising that the heatlink had become completely unresponsive. The boiler still works for hot water but not heating. I’ve seen referenc...
Nest generation 3 thermostat cannot join network
My 3rd gen thermostat has been working well, but a few months ago the network stopped connecting. I have followed all of the troubleshooting steps, resetting and restarting. All of the other thermostats and smoke detectors work and connect ok. The WI...
New Nest learning 3 thermostat
New nest 3 learning thermostat installed and working but can’t connect with google home app. Go thru all set up steps and at end can’t find it.
Nest E not firing bolier
HiWe have just moved into a house with an existing Nest E system.I've manged to set the system up, put it on wi-fi and connect it to the app. Everything seems to be working fine but I can't get the boiler to fire.At present the app is showing that th...
Why can't Google make an update to TURN OFF all annoying features
I'm tired of this, I've searched and nothing works.I was gone last winter for 2weeks and turned it down so my pipes wouldn't freeze, only to return and find that it was fully heating my home to 22c (71.6f) while I was gone.I never ever want my temp s...
Resolved! Why do no longer get a pick photo dialog when I try to upload a photo.
When I now attempt to attach a photo I get a dialog. Is asking for the Source, Image Description and the dimensions. Why does this happen?
Bosch pumps, unless thermostats compatible
Are Bosch heat pumps and nest thermostats compatible?
Compatibility with MCZ
Does anyone know if the heat link is compatible with MCZ Hydro 80 pellet stove?
How to Lock Thermostat E in UK
Hi. I’m in the UK and want to lock my thermostat so renters cannot raise the temperature. Can this be done in the UK as the Help article suggests this only applies to US models?
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