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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23634 Views
  • 0 replies
  • 8 kudos

Thermostat taking over

I have had the thermostat for a couple of years & it’s worked well until now.Recently I lost control of the thermostat on my phone, although the app is obviously still connected as it is showing a current temp & a heat too temp but these temps are no...

Tony17 by • Community Member
  • 414 Views
  • 1 replies
  • 0 kudos

Nest Thermostat is not heating

My Nest Thermostat stop working properly two days ago, out of the blue. When set in heat mode the Thermostat will not turn on. It says “in 40 minutes or 1 hour” but never comes on. The only way the heat comes on is by changing the thermostat to test ...

Marcus5 by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Early-ON feature still runs when set to off

I am having an issue with the Early-On feature. I have the feature off but the system still starts early. I also have the max duration set to 0 hours but it still activates. As we are on a Hydro program to reduce our consumption during peak hours I n...

JJFFD by • Community Member
  • 481 Views
  • 1 replies
  • 0 kudos

Heat Link Not connecting to Thermostat - Error H71

hallo,I have Nest 3 rd generation Thermostat and Heat Link at home and since yesterday both are disconnected with error code H71. ( This happened after my gas engineer turned off the boiler, drained the heating pipes replaced 2 radiators and recharge...

Heat setting rises on its own

My Nest Learning thermostat heat temp gets set at 70 degrees, then about an hour later temp setting goes to 72 degrees and turns on. I’m trying to.save energy but the setting increases on its own. I turned off Eco and auto schedule etc. How do I keep...

add family member to thermostat

I have set up my phone on nest thermostat but want to add family member. It asks me for the secure code but can’t get to it thru settings as already set up ? any advice please ???

judithm by • Community Member
  • 426 Views
  • 1 replies
  • 0 kudos

Nest 3rd Gen Learning Thermostat Wiring

I have a Nest 3rd Gen Learning Thermostat. I’m trying to figure out the correct way that it should be wired. I have an all electric system with a heat pump and heat strips (auxiliary heating). My current configuration is: Yellow Wire in Y1Green Wire ...

Nest 3rd Gen Learning Thermostat

Nest 3rd Gen Learn Thermostat has been working perfectly for several years. It went offline today and now can’t find my network. Went through all the steps including restarting the router to no avail. All other devices on the network are working incl...

Jazzdrum57 by • Community Member
  • 2854 Views
  • 18 replies
  • 0 kudos
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