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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Resolved! Nest turning AC off, starting again within a few seconds

I saw a similar post from someone else with no resolution, but it was closed so I’m creating a new post. We’ve had our Nest 3rd gen since 2018 and it’s been great. Within the past week or two, we noticed that the AC compressor unit shuts off abruptly...

Wiring question

Hello,I have replaced the old Honeywell TH3210D with Nest v3. I suspect I'm wired it incorrectly because the heat pump does not produce heat.On the old thermostat blue wire connected to the Y terminal. As I read in the Honeywell manual, Y is a compre...

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bushev by Community Member
  • 340 Views
  • 6 replies
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3 year old Gen 3 Nest won’t blow cold air anymore

I have 2 nest thermostats at home. I switched the two and one works on both systems and one doesn’t. The Nest that stopped working doesn’t blow cold on either system. What happened? It worked fina all summer and now that it’s starting to get hot agai...

Covenant by Community Member
  • 230 Views
  • 3 replies
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nest thermostats

just purchased a nest thermostat. My present thermostat is 24V. The red wire comes in and connects to RH terminal and has a "staple jumper" to the RC terminal. A white wire to the W terminal and a green wire to the R terminal. A blue wire comes in bu...

DIYguy by Community Member
  • 355 Views
  • 4 replies
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Heat link seems to be dead

I have an issue with the HeatLink, not turning on. Error H71 appears on display. It worked fine for 2 years but suddenly stopped....there is power,no change in electrical system,no power outtings. What is the solution please?

Slavco by Community Member
  • 296 Views
  • 6 replies
  • 1 kudos

Connecting new iphone

I am unable to get the numbers from the nest thermostats. I follow the directions and click the nest app but it will not show any of the needed numbers only states that it is connect to WiFi therefore I am unable to turn on thermostat from away. Help

Nest thermostat compatability

I have a green, white, yellow and red. There is a blue wire but on my current thermostat it is not connected to anything. There also is a pink wire going from rh to rc. What do I do with the blue and pink wires? I have the Google nest thermostat.

CandiceSL by Community Member
  • 891 Views
  • 4 replies
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