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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Need help with wiring

Hi FolksI have business heating cooling system in my office.When I opened the old thermostat I have these wires - I was hoping someone could confirm the mapping between this and the Nest (3rd gen) please?(followed the prompts on the app as well...sti...

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Mikeaus by Community Member
  • 439 Views
  • 10 replies
  • 0 kudos

Home using over 3x kWh

Here's our story:We bought a house with a heat pump in September 2021 that came with a nest thermostat. Once summer rolled back around we were quite excited to have AC! We set out temp to 18°C, not knowing that this would essentially freeze our hear ...

Resolved! Nest Thermostat not connecting to Google Home app

My Nest thermostat will not connect with Google Home or assistant meaning that I am not able to use voice control to control the thermostat.The problem is the same as described here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Connecting-...

DrGonzo by Community Member
  • 989 Views
  • 10 replies
  • 0 kudos

Thermostat not working

Is there a way to speak to someone regarding this product I purchased. Unable to get thermostat wifi connected.

carneyc by Community Member
  • 219 Views
  • 3 replies
  • 0 kudos

Nest thermostat not heating to set temp

My husband and I recently went away for 5 days and set our nest to away. Ever since returning the nest is not heating to the set temperature (I.e set to 67 and continually reads 63 indoor without kicking on the heat). What can be done to troubleshoot...

Dolch0813 by Community Member
  • 507 Views
  • 5 replies
  • 0 kudos
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