Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat Nest E
Our Nest thermostat is working. The only issue is that motion no longer lights it up. I have to touch it now before it will light up. The temperature and other features are working fine though. Once I touch it I can see the temperature and it stays l...
Post reset reconnection
My Google nest was reset accidentally - how do I reconnect to it? It keeps telling me to go to settings on the google home app but there is no option to reconnect
Thermostat won't work on schedule
My Nest heating and hot water does not work when scheduled via the app or scheduled via the wireless unit. However, the hot water works via the Boost function and the heating when you directly turn the dial on the unit to select the temperature. I ha...
Low battery
After about 4 years, my NEST is now going to low battery and disconnecting from WiFi. I can recharge with usb but doesn't seem to be charging on the wall. Nothing has changed in my home. Can these rechargeable batteries be replaced? Could it be somet...
Blinking red light for hours
Nest been charging with blinking red light for days but still not working
How do I connect to my nest thermostat without taking it off the wall to find the code?
How do I connect to my nest thermostat without taking it off the wall to find the code? I want to connect my phone to the thermostat in the Google home app, however the code is on the back of the thermostat, I don't know what the code was, but I don'...
Thermostat -I tried charging for hours, flashing red light, screen says restarting but it doesn’t
Nest learning thermostat third generation. Worked all last winter but no longer. Flashing red light. Charged it many hours with USB to an outlet. Screen says thermostat is restarting. But it never does and the red light keeps flashing. Please make a ...
Resolved! E79 code after power outage: how to remote reset?
Hello,I read in other posts to take the thermostat off the wall and the error code does indeed disappear. My question is, how do this reset remotely? I am away from home 2w at a time. I need to prevent freezing if this error means my furnaces will no...
