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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5093 Views
  • 0 replies
  • 5 kudos

Heat link not working

I have 2 heat links and 2 thermostats ( upstairs and down stairs) the down stairs one has stopped working , it’s closer to boiler and heat link than the upstairs one. I have a yellow light so one but will not turn green having done the suggested help...

CJ123 by Community Member
  • 645 Views
  • 14 replies
  • 0 kudos

Hot water schedule not working, boost fine

Hi!Our heating is working, as is our hot water when we boost manually not it's not picking up the schedule. When I go to run the test it doesn't give me the option to test the hot water:    

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Nest thermostat

How can you get a replacement thermostat? My thermostat just receiving power and totally stopped working. Not a problem with wiring. thanksjohnson

Compatibility with Nti boiler

I got a nest and would like to hook up to my NTI boiler. My thermostat only has a red and white wire, but was hoping someone would be able to help me with just running the wires. I need it out of my boiler.

Resolved! Force Fan "on'

Nest thermostat installed and works fine. But I have it in a house I'm not always in. When present in the winter, I augment automation with ventless Propane. Situated in the corner of an 800 sq.ft. room, I want the fan on, till I turn it off. I can't...

PaulW1 by Community Member
  • 553 Views
  • 6 replies
  • 0 kudos

What determine turning on the heating

Hi,I don’t understand if Nest E will consider the thermostat or the heatlink temperature to activate radiators. Please also note thermostat and heatlink are very close each other, altough they’re quite often reporting 0.5 or 1 celsius difference in t...

dbch by Community Member
  • 357 Views
  • 6 replies
  • 0 kudos
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