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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 5 kudos

No power on heatlink

 Hi my heatlink same like attached has stop working, thermostate display code H71 and no any lights on heatlink. The light show up when I plug in charger to the heatlink but still no connection and no heating.Any solution, please? 


Nest says it’s heating but furnace isn’t on

Nest says it’s heating but furnace isn’t on. Completely random, getting worse. I've seen several older posts about this but no solutions. I've reset, shut power off and turned back on, checked wiring, .....etc. Furnace servicing company came out and ...

Wrong temperature on my nest

It reads temperature of 81 degrees when actually temperature is 70...It turns on a/c when it's not wanted...

MikePoly by Community Member
  • 3 replies
  • 0 kudos

Error 299 Thermostat

Do jot buy a Nest thermostat. Google doesn't have the support to fix their own products. The solution was the replacement. Then in one year, if i have the same problem, do i have to replace it again? That is the best politic

Emma5 by Community Member
  • 3 replies
  • 0 kudos

Nest thermostat Not completing setup

I've completed the setup process on the app but the nest thermostat says I need to finish on the app. It seems to be controlling my furnace just fine. It says added to your account. Use the nest app to continue setting up your thermostat. I can reset...

Jaredv11 by Community Member
  • 3 replies
  • 0 kudos

Compatibility with Honeywell TH4110D1007

I tried installing the Nest Thermostat but it says the wiring is incompatible, but upon searching in this community, it seems like others had success with a Honeywell TH4110D1007, so I'm wondering if there is something in my wiring (the letters in th...


Common wire not detected.

My 3rd generation Nest thermostat was originally set up without using the common wire. A few weeks ago it showed battery low and it shut off. I have other units in my house that use the common wire so I thought that could help. I had an HVAC technici...

WillieB by Community Member
  • 12 replies
  • 0 kudos

Nest E thermostat

Hi everyone, I wonder if anyone can help? I've had my Nest E installed and set up a schedule, I've noticed straight away that once it gets to the end of a set time period the heating will kick back in if the temperature drops below the preset? 18.5Ho...

OCDeano by Community Member
  • 3 replies
  • 0 kudos

Nest Thermostat Issue.

Hi My thermostat went offline unexpectedly around 8 hours ago, currently I am getting a green flashing light with a home icon in the centre of display. I have reset a few times, on each occasion the device tells me time and date are incorrect and I c...

CRoo by Community Member
  • 4 replies
  • 0 kudos