cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21771 Views
  • 0 replies
  • 6 kudos

Nest Thermostat Going Offline

My nest thermostat and wifi setup was put in place 3 years ago. I had no problems until a month or 2 ago at which time the nest started going offline. It seems to happen when I'm not around and when I either walk up to or touch he nest it goes back o...

brian11 by Community Member
  • 2128 Views
  • 12 replies
  • 0 kudos

Nest 2nd Gen heat link not working

Hello, I noticed this morning that my NEST controller was dead. I have checked and it can be charged manually. I can now see that the heat link box is dead, with no light in it. I have tried the reset advice and also turned off and on our electrics, ...

Theresa88 by Community Member
  • 401 Views
  • 0 replies
  • 0 kudos

Resolved! Wiring compatible?

Is my wiring system compatible with the Nest E thermostat? The compatibility checker said my wiring was uncommon and I should ask here. It seems that the B, G, Y, W, and R are in use. Max load 1A/24VAC.

New computer trying to connect to nest thermostat

The NEST thermostat was working perfectly across a number of devices. I changed the Windows computer and tried to connect to the thermostat and unable to access as no entry key showing on the Thermostat. If I reset does that impact on the other devic...

Nest keeps turning heat on when set to very low temp on cool

Why does this freaking thermostat keep turning my heat on when I have it set to cooling only? It keeps turning it on every morning at the same time. I reset it and deleted all scheduling. It keeps doing it!!! Will google refund my heating bill? I’m s...

Jenfest78 by Community Member
  • 370 Views
  • 1 replies
  • 0 kudos

Boiler turns on unexpectedly

Hi thereI was wondering if someone could help me please.For a while now, my boiler starts up for a short period of time. I think max 5 minutes but it is difficult to tell as the boiler is outside. I think it happens at least 3 or 4 times of day but a...

charhep by Community Member
  • 2602 Views
  • 18 replies
  • 0 kudos

Heat Link distance to Thermostat

Having read through your information I understand it isn't possible to boost the signal between the Heat Link and the Thermostat. This is a bizarre technical oversight, if as you suggest, I move the thermostat closer it will read a different temperat...

Toby3 by Community Member
  • 300 Views
  • 0 replies
  • 1 kudos

Urgent - No power to heatlink

Hi, went to turn heating on last night but received H71 error on thermostat, when trying to reset Heatlink, it’s not presenting any lights at all. I can see this is a common fault; I have tried to contact nest by phone and chat but it just tells me t...

Rjk2 by Community Member
  • 575 Views
  • 3 replies
  • 0 kudos

Re: Nest thermostat off but furnace fan won't stop running

I am having the same issue. The furnace thermostat has been turned off during the summer and is still off, but the fan spontaneously started running intermittently yesterday morning and continued to run on and off. I tried unplugging the furnace for ...

Bondabio by Community Member
  • 1142 Views
  • 7 replies
  • 0 kudos
to vote