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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat turning off
Hi,Twice in the past 2 weeks we have woken up to the heat being off on the thermostat. I checked my voice logs to see if something was said instructing the heat to be turned off but I found nothing. I have the thermostat set on a schedule. Is there a...
Thermostat fresh air ventilation on New House
I have a Honeywell WiFi enabled Thermostat. All cables seems compatible but the red who connects the fresh air Intake. Talked to the installers and they say they don't install Nest nor they know if is compatible at all through the (*) symbol. Basical...
Nest sunblock not working
Sunblock is not working. Thermostat gets direct sunlight between 12-1pm. Causing thermostat temp to rise inappropriately. I’ve turned this feature on and off. There’s no other heat source in the wall.
Nest Thermostat Turns On Eco When Not Wanted
We have a Nest thermostat at a location from which we are "away." At this time of year, we want it to remain heated to a set temperature and that is all. When we visit during this time of year, we manually adjust, and then return it to the set temper...
Swing Setting Needed
Well, I replaced my trusted older two stage Honeywell thermostat with the Nest Gen 3. Our hone is 8 years old and very energy efficient and I have two stage heating and cooling. The 1 degree swing is very noticeable now that we are using the Nest. Pl...
Nest thermostat won’t connect to home app
I recently had two nest thermostats installed in vacation home. I created a new Home, connected upstairs thermostat but downstairs one won’t connect to app. The thermostat is connected to Wi-Fi. I’ve restarted thermostat and retried 3x. Any help is a...
Google Nest online compatibility says ok, in the set up it says no
Hey everyone. I have a fairly recent heating and cooling system with seven wires. I have an Rc, G, W, W2, Y, Y2 and C. Online it says it’s compatible with google best. When I go to set it up in the app it says my system is not compatible. Anyone have...
i moved to new home and need to control thermostat. how do i get it on my account?
moved to new house with exsisting nest thermostst. ow do i get it onto my account
No Hot Water
Hi I’m having real problems with my Nest. It isn’t heating the water but works fine for the heating. It seems to work sporadically when the water is hot from the immersion heater. I’ve paid for a plumber and electrician to come out and neither have s...
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