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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest Thermostat Offline - Please Help!!

I am having this exact same issue it appears many of you are also having. My Nest Thermostat is usable through the physical thermostat, but if I try to use it through the Google Home & Nest app it just shows "offline." Up until a few months ago it wo...

RFitz by Community Member
  • 2837 Views
  • 3 replies
  • 3 kudos

Nest thermostat issues

Just today my thermostat has started going in and out of the menu on it own, doing the menu noise every time. it does it 3-5 times in a row then will stop for awhile then do it again. I’ve rebooted it, wiped it completely down with a damp cloth and s...

CoryD by Community Member
  • 362 Views
  • 1 replies
  • 0 kudos

Nest 3rd Gen heat link dead

Hello, my 3rd Generation heat link box is dead. I have been through all the supplied troubleshooting help including holding the button for 10 seconds for a reset. The unit doesn't respond at all. I've ensured it has power but no success. Nest serial ...

brianolo by Community Member
  • 3253 Views
  • 24 replies
  • 0 kudos

Wiring configuration

Installed Nest Thermostat E… compatibility checker stated wiring was compatible but not working…included old thermostat wiring picture…any ideas???

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Djperry by Community Member
  • 802 Views
  • 5 replies
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Doorbell stopped ringing.

I am vision impaired and need a Customer Service phone number. My doorbell suddenly stopped working and I do not know how to fix it.

Nest thermostat

Hi, I brought a nest learning thermostat to replace our old ( ancient) thermostat in a property we just brought. The old thermostat is one that you can move about. So I brought a stand for the nest so we could pop it on the shelf. I've just had a boi...

Zo3 by Community Member
  • 685 Views
  • 4 replies
  • 0 kudos

Nest thermostat ( newbe)

Hi AllHoping you can help.Got my Nest Thermostat Installation by the hubby but I'm not sure if its connected to the boiler plus hot water as i cant see it on the nest ...and I have no idea on how to use it(hope that doesn't sound silly) it's installe...

Madison1 by Community Member
  • 648 Views
  • 5 replies
  • 0 kudos

Can't locate heat link in new property

Hi, I moved into a new property last year, and neither I, nor 2 engineers who have visited have any idea where the heat link is and so it cannot be replaced. Just wondered if Google Nest retain any information on who installs their products or if the...

Hibiscus by Community Member
  • 1988 Views
  • 7 replies
  • 0 kudos

Nest Compatibility Thermostat

I am unable to confirm compatibility of my Nest Thermostat as I live in a condo building so I can't confirm the make and model of our heating and cooling unit. If someone would be able to be confirm this through just the photos I have that would be a...

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sgalle by Community Member
  • 948 Views
  • 5 replies
  • 0 kudos
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