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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14807 Views
  • 0 replies
  • 6 kudos

Remove Rush Hour. I never enrolled in this.

How do I get this crap to stop taking control of my thermostat. I did not enroll it. They point of the thermostats for us to is to control them not have them control us. I read the prior threads that are now locked and the phone number is no longer i...

Rwhaley by Community Member
  • 626 Views
  • 4 replies
  • 0 kudos

Resolved! No one home name change

How do I change the name of the setting from "No One home" to something different like weekday or something similar?

Really strange support for Nest Thermostat issue

I'm a long-time Google devotee. It has been my and my family's OS for years, and I've used Google hardware since they started making devices.I just got off the most perplexing and frustrating customer support I think I've ever had with almost any tec...

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freintime by Community Member
  • 965 Views
  • 9 replies
  • 0 kudos

No power to Rc wire detected

So I got the thermostat installed and set up. I did the compatibility test and it all passes. Super easy install. I attach the thermostat to the base and flip the power back on. I keep getting an error that there’s no power in the Rc chord and the AC...

Mattddulk by Community Member
  • 8423 Views
  • 9 replies
  • 2 kudos

Resolved! Nest thermostat - battery low

We have two nest thermostats in house.one in hallway at ground level for all of house and a 2nd one in bedroom.we had to have power to boiler turned off for 48 hours and also power supply to nest thermostats.Once power came back the hallway thermosta...

Ravenk by Community Member
  • 17982 Views
  • 5 replies
  • 0 kudos

Heat blows when system is “cooling”

My Nest Thermostat (1st generation) worked great in my last apartment. But since I moved and installed it in my new place it blows hot air when it is trying to cool. (It blows hot air when it is trying to heat as well). I am in an apartment complex s...

Nest thermostat not kicking on until I "wake up" the screen

Hi. We installed our Nest learning thermostat yesterday. So far, it only turns the air on when one of us walks over and clicks the screen. It seems like it "wakes up", realizes it's not at it's target temperature, and then the AC kicks on and starts ...

ERobinson1 by Community Member
  • 2686 Views
  • 3 replies
  • 1 kudos

Nest states no power on c wire

Connected nest today for the first time. Will work without c wire connected (internal nest battery) but when c wire is connected states error e79 wire detected but no power. Multimeter shows 26v between c wire and any other wire. Suggestions on how t...

Geppetto by Community Member
  • 486 Views
  • 3 replies
  • 0 kudos
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