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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

Setting start and stop times.

MY THERM is 1.4 SW 1.1-11. I am using an iPhone to set Temp. I want to set the heating time from 6am to 10:30pm. At a specific temp for the week.

JEEP77-- by Community Member
  • 239 Views
  • 3 replies
  • 0 kudos

Just bad design - QR code scan does nothing

Last weekend, I installed a Google Nest Thermometer. The install software was bad*, but I worked through it.This weekend, I installed the Google Nest Learning Thermometer in a different heating zone. During install, I scan the QR code, the display gi...

bghill by Community Member
  • 347 Views
  • 5 replies
  • 0 kudos

Problems with Nest thermostst

I have a Nest thermostat. What a piece of crap! It automatically and without authorization changes the password, I know that because I write down the password each time I make a new one. Then when I try to re-set the password it refuses to let me do ...

Lost wifi connection

Our Nest lost wifi connection about two months ago. We didn't worry too much, but we had a heating pro out and they said there's an update needed. We did the update - still won't connect to the wifi. All of our other devices in the house find and con...

cyj45 by Community Member
  • 736 Views
  • 15 replies
  • 0 kudos

Nest Registering 111*

Hi - I just checked my Nest on my app. The temperature is set to 74*, the Nest is registering 111*. We have the "Sunblock" feature on, as the thermostat does get direct sunlight for about two hours. It seems like the heat is off... Any recommendation...

MotoMania by Community Member
  • 165 Views
  • 3 replies
  • 0 kudos

At home but Nest went to Eco Mode instead of remaining on heat

I've had my Nest for several years with no problems. However the other day I was sitting in my living room and noticed a chill in the air. I randomly checked m Nest App and found it was on "Eco" instead of "heat" mode. I bumped things around a bit an...

patchelect by Community Member
  • 898 Views
  • 11 replies
  • 1 kudos

Nest app is off line

My Nest Thermostat app is telling me it's off line. The device itself is connected to my WiFi, but cannot control the device via my phone app.It was working fine until today.I've reinstalled the app, checked my router and checked for updates on the t...

docpratt by Community Member
  • 683 Views
  • 13 replies
  • 0 kudos

Nest thermostat E

The nest is stuck with a symbol of house and an arrow pointing on top, it won't pair at all. A trouble shooting error appears TD005, google have replaced the device with a new one and it still won't work. I've replace the heat link and even a new mod...

Tam41 by Community Member
  • 342 Views
  • 5 replies
  • 0 kudos
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