Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Is nest comp with airking venstar, misc 1 wire goes where
I have a wire on the old venstar airking labeled Misc1. Where does this wire go on the nest.
Temp autochanging
My nest keeps changing the temperature to sixty eight degrees and i'm freezing. I normally keep the temperature set between 71 and 70 for the last couple of months, the temperature keeps changing on its own to 68 to 71, and I'm absolutely freezing in...
Add new nest thermostat
I have already a nest installed but when I tried to add another one it says a W or Y wire need to be install
Error code e299
Have error code e299says to contact customer support how do I resolve this problem
Faulty Heatlink
I have a Nest 3rd gen. My heatlink device is completely dead with no lights on. I've checked the mains supply which is fine. What can I do?
Not compatible
I just purchased the Nest Thermostat and the app states it is not compatible. Help!
Meaning of the colors on charging thermostat
I am charging my thermostat via USB, and I know that the flashing light means it is charging. How do I know what charge level is and when it is done charging? Will the light stop blinking?
Nest Thermostat
Although I have a schedule set on my phone, through the app, my system is not following the schedule. Please help.
Heating on whilst Nest reports differently
Thermostat says the heating is off and no usage in the history when the heating is on or has been on (evident by hot radiators)
