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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22173 Views
  • 0 replies
  • 6 kudos

H1 error. Can’t connect to heat link

Hello everyone,im having issue with connection between thermostat and heat link. It displays h1 error message.Since last 2 years there was no issues. I’m trying to reset and paired again but no improvements.I have been performing troubleshooting but ...

VadiKus by Community Member
  • 1947 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostat not cooling

I just installed my Nest Learning Thermostat last night, but it's not cooling. I moved in a month ago and hadn't had cooling issues. The AC was cooling perfectly before I installed my Nest Learning Thermostat. I'm attaching two before & after wiring ...

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Auggie by Community Member
  • 409 Views
  • 1 replies
  • 0 kudos

Opentherm Capabilities connected to Navien LCB700 boiler

Hi,I have just had fitted a Navien LCB700 Modulating Oil Combi Boiler, Ive connected up my 3rd gen nest thermostat and ive got basic control but some of it is not working as id expect... How can i find out what parts of the opentherm protocol are sup...

RoyCruse by Community Member
  • 1948 Views
  • 11 replies
  • 0 kudos

Thermostat installation test

We just installed the 3rd generation Nest Learning thermostat. We're running a cooling test and it keeps running the test over and over. I know it said beforehand that this may take a while, but it's been quite a while. Any advice?

KdDale by Community Member
  • 468 Views
  • 1 replies
  • 0 kudos

Google nest cam

My camera lost connection I can’t get back nest cam

Levana by Community Member
  • 507 Views
  • 2 replies
  • 0 kudos

heating usage for June and July look wrong

My latest monthly heating usage report shows 121 hours used in June and 7 hours in July.The weather was warmer in June and cooler in July. I'm baffled by such a large difference. It looks the wrong way round.Can anyone shed any light?RegardsPeter Arm...

WiFi connection lost

Nest lost connection to router that has weak signal. Says it’s no connected to WiFi. Trying to setup again to connect to my stronger connection WiFi. When performing setup to use stronger connection iPhone says it cannot find nest thermostat device. ...

2 Wires Sharing Aux/E

I am concerned that I did this correctly? I installed 2 thermostats and it was late so I rushed on this last and final 3rd one. I have 2 wires (black/white) sharing the Aux/E port. (The other 2 did not have this set up). I was stumped so I googled it...

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