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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Resolved! Compatible? - Straight Answer - W and R cable only on Current Unit

I have a Honeywell Home unit, which uses a W and R cable hookup. (see attached picture.)The R is jumpered with the RC cable. (Not sure if that's actually needed with a Nest.)I have a free standing until downstairs. Nothing in the wall or floor. Is th...

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SilasofNj by Community Member
  • 673 Views
  • 9 replies
  • 0 kudos

Nest thermostat not connecting during setup

Hi there,The below has been tested on 3 different thermostats and 3 different devices. The same occurs for each.everything is wired up and I have gone through the setup process until it goes to connect the device to the app. The screen on the thermos...

Ws2945 by Community Member
  • 353 Views
  • 5 replies
  • 0 kudos

Power connector

We have a double thermostat set up at our house (one up stairs one downstairs) after installing the first Nest thermostat upstairs the display shows the N260 error code. I have plans to install the power connector but I was wondering will I need to p...

RCRamirez by Community Member
  • 419 Views
  • 9 replies
  • 0 kudos

How many here are using the Nest Power Connector?

Looking to see how many people have installed the NPC and how is it working for you? Also, how long have you had it installed?I have three 3rd gen learning thermostats hooked up to my zone controller. Two of them are powered using a C wire and the th...

Best Room Sensor

Nest room sensor is associated with an account that has been deleted. Never removed the sensor from the account. Now when I try to connect the sensor to my new account it says it cannot connect because it’s connected to another account. I left the ba...

Dgbecht by Community Member
  • 270 Views
  • 5 replies
  • 0 kudos

alexa won't find the nest thermostat

The thermostat is installed and working fine, I can't, however, connect to Alexa. HelpI did disable and re-enable the skill. idk what else to do.

bsnder5 by Community Member
  • 354 Views
  • 4 replies
  • 0 kudos

Anybody found a way to register a warranty claim?

I, like many other, have a Google Nest thermostat that has failed within the warranty period. As has been the main theme of this blog, the means to gain any satisfactory communication with Google to effect a legitimate warranty seems impossible. Ever...

Nest compatibility

 I have a Bryant system with wires labeled A, B, C, D. Green, Blue, White, Red respectively. I attached the corresponding colors except I attached Blue to Yellow. Doesn’t seem to work. Is not compatible?

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Jwrichter by Community Member
  • 325 Views
  • 4 replies
  • 0 kudos

Resolved! Thermostat Not Recognized

Terrible help related to Nest thermostat. Info on site is no help. How do I get to talk to someone?

Richph by Community Member
  • 547 Views
  • 9 replies
  • 0 kudos

Replacement thermostat

Have the dreaded w5 error code on my nest thermostat 3rd generation. Customer care has agreed to replace it , fantastic I thought .. replacement order came through only to be told I was having a copper coloured one . I contacted customer care and ask...

Karl1972 by Community Member
  • 2473 Views
  • 13 replies
  • 1 kudos
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