cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21842 Views
  • 0 replies
  • 6 kudos

Fan speed issues

The fan speed slows down intermittently on my single stage furnace while running the ac. I have 2 furnaces and the issue follows the thermostat. The nest controls do not have a fan speed setting option. This issue is not present with my prior thermos...

JackIV by • Community Member
  • 678 Views
  • 1 replies
  • 0 kudos

Google Thermostat keeps going into eco mode

I purchased and moved into my current house in June. The house had a Google thermostat already installed, so I am not sure what version it is. I think it is a model 1.4. I have turned off the home/away settings, wiped out the schedule, and tried ever...

Nest thermostat help

I'm not sure which Nest thermostat we have as it was in our house when we bought it. I have cleared previous schedules and have set the temperature to 72F. I continue to come home to the house being above 72F and it is not actively cooling. I don't u...

Rush Hour Rewards Unenrollment

Hi all,We recently received a notification saying "Power Savers Texas scheduled an Energy Rush Hour today" and a time frame. The issue is we have no recollection of signing up for this. There's also no way to disable it through the Nest app or websit...

dbsnola by • Community Member
  • 12583 Views
  • 1 replies
  • 4 kudos

Unable to sign in or reset password for Nest app

I have just got a new phone so I got signed out of Nest app. I am now not able to log back in or reset the password…the log in details are definitely correct. I get the message ‘invalid token’ when I try and create a new password. I have reset the th...

JV123 by • Community Member
  • 850 Views
  • 2 replies
  • 1 kudos

Nest thermostat and zoned controls

Hi, I have recently had my home replumbed and have 2 heating zones - upstairs and downstairs. I bought a Nest Thermostat with a Heatlink and have installed downstairs. When I turn heating on, only the downstairs radiators come on. Upstairs, there is ...

SteveC80 by • Community Member
  • 713 Views
  • 3 replies
  • 0 kudos

Nest thermostat no lights on heat link

I have a nest learning thermostat linked to gas combi boiler which has stopped working, checked & found no loght at heat link unit which is wired from boiler. Boiler working, but heat link not. Tried reset but still nothing, any thoughts on fault or ...

Stemee1 by • Community Member
  • 584 Views
  • 3 replies
  • 0 kudos

Erractic thermostat

Our thermostat does not maintain the temperature setting. When cooling, it'll unpredictably go to higher setting after the the A/C shuts down. Is that a Nest issue? Or could it be a weak router? Thank you.

bh519 by • Community Member
  • 318 Views
  • 1 replies
  • 0 kudos
to vote
Labels