Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat Compatibility ?
I'm new to Smart Thermostats. Can a basic Nest thermostat be compatible with any house's heating system ? Our house was built in 1989 and has the original thermostats/electical system. Thank you.
Google Nest Not Cooling
my AC had been running since last night at 8:00 pm and it’s not almost 10:00 am next day and it has only dropped one degree I normally have house set to 76 but it is not lowering past 78 and keeps saying 2+ hours to cool. Is anyone else having this ...
connecting Iphone to thermostat
Tried everything ...cant seem to connect thermostat to phone to control the temperature
cancel rush hour immediately
I have requested to cancel rush hour a month ago.. Hurry up and cancel it now immediately Case ID 8-9579000034981 nowwwwwwwww cancel rush hour immediately!!!!!!!!!!
Trying to setup Nest learning 3rd gen remotely. Have key# and serial #. Stuck at not able to add ser
I had the nest learning thermostat 3rd gen installed by a contractor as I am away from home I just purchased. I have an iPhone E. I had the contractor at the house doing all the setup required live with the thermostat as I was setting up on the Nest ...
Connecting wires in nest
Old thermostat has:G (geeen), W (white), Rh (red), y (black), and another red going from rc to rh. There is nothing labelled ob or c.
W2 jumper to E
Hello! Yesterday I tried to install my Nest ignoring the E jumper and just placing each letter into it’s corresponding slot in the new one but nothing turned on, not even the fan. just want to make sure the wiring is actually compatible and what to ...
Leave rush hour rewards program
I need to have the rush hour rewards program removed from my thermostats immediately. Despite the email stating that “you won’t notice a difference” and “you can override if you want” my house went up over 15° today and is over 80° inside despite me ...
Hot and cold are reversed. 4 wires R, W, Y, G
Hot and cold are reversed. 4 wires R, W, Y, G
