Google Nest Community

Heatlink has stopped working

My heatlink stopped working a few weeks ago. It seems to have broken down as the led doesn't work anymore. It's only 3 years old, I would expect it to work much longer than just 3 years. I read about many issues with diodes and power supply. Please h...

W2 wire location

The Nest compatibility checker said that the Nest Thermostat should work with my system, but as I tried to install it, there was only a place for the “Y” “C” “W” “G” and “R” wires, and for “OB” which I do not have. What do I do with my “W2” wire?

New Thermostat with hot water turned off showing Bacteria Prevention icon

Hi, I have 2 Nest Gen 3 thermostats, set the first one up to control heating and hot water, set the second one up to control just heating.The second one (just heating) constantly shows the amber Bacteria Prevention. Have followed advise in other post...

Unit is heating no matter the heat pump setting O or B

Woke up to heat when in cooling mode. Googled the issue and suggested changing heat pump setting from O to B or B to O, depending on original setting. I changed it from O to B. It started cooling. 4 days go by and the same thing happens, heating inst...

Nest heat link dead

The Nest heat link (installed in 2019) has died with error code H71. The indicator light on the white heat link does not flash at all. I checked the wires and followed all the instructions like resetting and so on. No reaction at all. Is it possible ...

Works with Nest ending & only Nest thermostat

I apologize if this question has been answered but I can’t seem to find it. But if you only have the Nest thermostat, do you have to migrate over to a google account. Or can you continue to use the Nest app? I hope we can just keep the app cause I re...

Nest Thermostats and custom DNS

I found an interesting issue:I have a lot of IoT devices connected to my router, have a Synology NAS and use the Synology DNS server set on this NAS. My router is set to send the internal IP of Synology to all connected devices as a primary DNS (usin...

Nest app had trouble connecting to the Nest service. Unable to add a Nest sensor device.

I have 2 temperature sensors, but they are no longer connected to the thermostat. I tried removing them and re-adding them, but unable to do so in the process.At the end of adding the temperature sensor to the thermostat, I get the error "The app had...

Nest Thermostat