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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21858 Views
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  • 6 kudos

Thermostats won't reconnect to wifi after Power failure

All of a sudden my thermostats will not reconnect to the wifi network after a power outage. The outage was only a few hours. This is the first time that all 4 thermostats do not connect back up. In the past it was only one. Last month I replaced the ...

Gatorbob by Community Member
  • 4036 Views
  • 3 replies
  • 0 kudos

Awful Customer Service

I need to report a highly concerning experience I had with Google customer service. Yesterday, I reached out to seek assistance for my thermostat connectivity issue. Despite speaking with customer service, they couldn't resolve the problem, prompting...

ukxiejhf by Community Member
  • 509 Views
  • 2 replies
  • 0 kudos

Nest E adding in 24V

Morning Everyone,Just installed a new Brivis Buffalo BX326 Ducted heating system and this is how the old unit was wired.However now my W and R wires do not contain power at all, when joining these wires together it turns on as expected. However when ...

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Nest Thermostat not connecting to wifi

Just one power outage, and the thermostat cannot connect to wifi any more. I took off the batteries for 12 hours, and nothing happened (thermostat is the one with mirro face). Google customer service told me to buy a new one because the warranty did ...

ukxiejhf by Community Member
  • 757 Views
  • 3 replies
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Resolved! Wiring Compatability

Wondering if my wiring is compatible with the nest thermostat.  

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OJD by Community Member
  • 1017 Views
  • 6 replies
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Why won't the fan run independently of heating/cooling?

I see the last time this issue was posted has been locked. This is a RIDICULOUS issue. We just had a brand new Nest Learning Thermostat installed with a fan wire. The dumbest thermostats ever could run the fan only. So I have to always re-set our hea...

PaulaG by Community Member
  • 506 Views
  • 2 replies
  • 0 kudos

Schedule on nest not running intermittently

Cooling schedule not being followed intermittently. When the settings have the correct information. Any information may be helpful. So far the work around is to choose comfort and set a hold.

Kdehart69 by Community Member
  • 462 Views
  • 2 replies
  • 0 kudos

Nest thermostat error E298

My new nest Thermostat works normal until 8pm ever night I get the Big ERROR power out with E298 code. Then after 10pm it goes back to normal. On weekends I have no problems. It only happens Monday - Friday. We changed batteries. We checked the wirin...

Caridad69 by Community Member
  • 545 Views
  • 2 replies
  • 0 kudos
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