cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Nest Thermostat 1.4- Display too dim to read in low light

Recently installed Google Nest Thermostat. The thermostat functions correctly, but over last few days the display setting has changed and is almost unreadable in high light setting. In order to read thermostat I must shine a light on the thermostat t...

McClannon by Community Member
  • 1003 Views
  • 11 replies
  • 0 kudos

Nest 3gen preheating even if max duration is 0

Since the start of cold days I've noticed that the radiators were hot when thermostat was showing as off.Got a expected plumber to check the system and he has changed a couple of valves that could cause the issue.However it did not. After long hours ...

Heating only coming on when hot water on

Hi; our nest is 3 yrs old and until now worked fine but the heating will not come on despite dial turning and saying it’s heating- however heating will come on when hot water switched on!Tried rebooting internet and resetting the thermostat with no l...

Lucy3 by Community Member
  • 264 Views
  • 4 replies
  • 0 kudos

bolier thermostat voltage

I have a Worcester/Bosch Greenstar boiler in the uk. This is a very popular boiler. I am installing a Nest E unit. The installation instructions say it is not suitable for 240v circuits - but this is a very popular boiler so I find it surprising that...

My heating will only work during the night

Just started having problems with my heatingwe had a new combi fitted with a new nest about 10 weeks ago and all has been fine up until now.the heating will not come on during the day so though the boiler had gone down but then for the last 2 nights ...

Dazkim by Community Member
  • 310 Views
  • 6 replies
  • 0 kudos

Thermostat requires two attempts to start furnace

Hi all -Just installed the cheaper of the two Nest thermostats. I'd used the learning thermostat in my last house with no issues, so I was surprised to have issues in my new place. Upon installing the unit, it attempts to turn the heater twice in a r...

chidenchi by Community Member
  • 261 Views
  • 3 replies
  • 0 kudos

Was logged out of nest app on iphone. Unable to log in

I was logged out of nest app on iphone and am unable to log back into my account.I’ve gone through all the troubleshooting steps and even tried the forgot password aka password reset and have not even received the email with link to reset.

Ashby41 by Community Member
  • 539 Views
  • 11 replies
  • 0 kudos
to vote