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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8700 Views
  • 0 replies
  • 6 kudos

Need for Cwire,connector, installed without success

Hi. I have installed the cwire into the furnace, which has three zones. However, the Nest thermostat is still showing the n260 error. I have tried installing it in different ways, without success. HELP!!Picture of the wiring with the old thermostat P...

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L7 by Community Member
  • 948 Views
  • 14 replies
  • 0 kudos

Nest Learning Thermostat - Not Connecting to Network

My Nest Learning thermostat (3rd gen.) has not been connected to my network for some time now. The settings menu showed a W5 error. Battery level=3.913 volts. I reset my modem, went through the Restart procedure, and still no luck. Tried adding Netwo...

LK35n by Community Member
  • 549 Views
  • 7 replies
  • 1 kudos

Mobile App shows incorrect info, but web app shows correctly

I have a 3rd generation thermostat that I recently installed to replace a 2nd generation that I thought was the problem. It wasn't. The thermostat connects to my Wi-Fi just fine, NEVER shows an issue with connectivity, and reads the configuration set...

EdFisher by Community Member
  • 366 Views
  • 3 replies
  • 0 kudos

Thermostat - constantly states wifi disconnected

just recently installed my nest thermostat. was working fine then lately constantly says wifi disconnected on the unit itself everytime i walk by, however, i can still connect to it from phone, make changes, etc.. so is it truly disconnected?

johnny888 by Community Member
  • 302 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

Heat is not turning on, I am getting an error code T04, something about forced air. Need advice, is it a thermostat issue or my actual AC unit. Thank you for any help..

New nest help

I just took my Nest out of the box and have it plugged in charging, but no lights. Does this just mean it's so dead that it's not displaying a colored light? Thanks!

Thermostat randomly quit operating my furnace...

Does any body else have any idea i can do to get my fancy thermostat back up and running my HVAC system. I'm back to using my old Honeywell for now because the best won't operate the functions of fan and heat or cool at the same time. Thankfully I ha...

CaseyLB by Community Member
  • 596 Views
  • 8 replies
  • 0 kudos
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