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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 25987 Views
  • 0 replies
  • 8 kudos

White wire question

The white wire on my existing thermostat is AUX. Nest wants the white wire connected to W1. It would seem that W2/AUX would be the correct choice. All other wires are the same on my existing thermostat and the nest. It’s just this white wire confusio...

Rsjean by Community Member
  • 1064 Views
  • 5 replies
  • 0 kudos

Nest Thermostat operation

First off let me say I think it’s pretty sad to not have a phone number to contact a live person. How can I get back the operation to control the thermostat from my phone and iPad’s? I’ve read blogs but it won’t work. Also I have two of the speakers ...

Original nest thermostat flagged as not compatible

I've got a single stage heating and cooling system - 24V AC thermostat and solid wires.These pins are wired on my current thermostat W RH RC C G and Y This is the original Nest thermostat - any help appreciated.Has connectors C Y W G R *OB

dashman by Community Member
  • 4404 Views
  • 11 replies
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Google home support doesn’t exist

I supported 5 different homes that I’ve installed nest thermostats and can not migrate these thermostats to Google Home. Do I need to go out and purchase new thermostats and get rid of Google thermostats. Google support doesn’t exist.

Schmuck by Community Member
  • 675 Views
  • 2 replies
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Resolved! Wiring learning thermostat

I have orange white green yellow red black wires and old system had jump wire re from w1 to y1. Is this compatible with the learning thermostat? If so how to wire. TIA 

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Boatqueen by Community Member
  • 903 Views
  • 2 replies
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Unable to unlock thermostat

Cannot unlock 2nd generation Nest thermostat pin no. unknown and cannot be retrieved from Nest app.

Misho by Community Member
  • 593 Views
  • 1 replies
  • 0 kudos

Transitioning to Owner from Family Member for NEST Thermostat

I am a family member on the NEST App and have a NEST Learning Thermostat, 3rd generation. The owner has passed away. I have moved all NEST devices to a new home where I am the owner but have been relunctant to attempt the thermostat. It is set to dua...

SGL_23 by Community Member
  • 2522 Views
  • 12 replies
  • 0 kudos
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