cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23862 Views
  • 0 replies
  • 8 kudos

Dead heat link

My heat link has died.No lights, no power. No power cuts, no flipped breaker. Based in Ireland.

Lukekul by • Community Member
  • 552 Views
  • 1 replies
  • 0 kudos

Google nest wake up screen

Ok I am new to this google nest. I just installed my 3rd gen last night. Now I have it set so when I walk by it or up to it the screen comes on and in that window it tells me the temp it is set at. Now playing with it a little I found that if I tap t...

Brew61 by • Community Member
  • 1696 Views
  • 1 replies
  • 0 kudos

Best thermastat

I’m at my wits end my nest 3rd gen thermostat has lost Wi-Fi connection after a change of router, I’ve tried all the fix’s on umpteen forums, I’ve spent hours searching the internet and lost count of resets and do this and do that, local hotspots did...

Barnabyben by • Community Member
  • 1803 Views
  • 10 replies
  • 0 kudos

Nest app freezes up

Unable to add thermostat to nest appNest app stops working and freezes up when the question is ask “where did you put this thermostat. It just stop working. I deleted the app and did a re install; it still freezes. I am using an iphone. I also replac...

tljames67 by • Community Member
  • 1135 Views
  • 5 replies
  • 0 kudos

Nest Heat Link dead, Thermostat WiFi dead

Hi there. I got a Nest Heat Link + Thermostat installed professionally about 4 years ago. About 18 months ago, I found that the thermostat's WiFi has broken and I could no longer connect to it via the app.Bit annoying, but I could live with it by man...

Google Thermostat Damper Controls

I recently installed two nest thermostats. One to control the temperature on my first floor and the other to control the temperature on my second floor. However, I can’t seem to get the units to control the dampers and the air isn’t being pushed out ...

Thermostat offline issues

I’ve done all the troubleshooting steps and one of my Nests constantly goes offline. Nest Weave says “connected - remote control unavailable” and signal strength is 77. I have another Nest in the house having no issues so I’m a loss on why the other ...

BillF41 by • Community Member
  • 603 Views
  • 1 replies
  • 0 kudos

Nest Learning thermostat 3rd fails to connect to Wi-Fi

I have two Nest thermostats, and both of them used to work perfectly fine. However, a few days ago, one of them failed to connect to Wi-Fi. Strangely, the other one continues to work without any problems.Here’s what I’ve tried so far:• Resetting the ...

Zach8 by • Community Member
  • 911 Views
  • 4 replies
  • 0 kudos
to vote
Labels