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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4619 Views
  • 0 replies
  • 5 kudos

Broken heat link

Hi my nest heat link has just broken I’ve contacted customer care who are sending boxt to replace the heat link as it’s still in warranty but can’t for 3 days. I now can’t use my heating is there anyway I can by pass the heat link and heat my home as...

Jj1991 by Community Member
  • 224 Views
  • 3 replies
  • 0 kudos

Nest compatibility with old heater

I have an old gas furnace. no A/C. the thermostat I currently have is old school dial with a mercury switch inside. I took the faceplate off to check the wiring and I have ony two wires. one red, one white.the white wire is labeled "HEAT" the red on ...

mfpaul by Community Member
  • 280 Views
  • 3 replies
  • 1 kudos

Wiring from old Honeywell thermostat

Have a two wire Honeywell thermostat replacing with Nest Learning thermostat. Only boiler, so two wires out of Honeywell run boiler. no a/c or other items.I have the two wires being used and two additional wires available at the thermostat which were...

Jolson by Community Member
  • 242 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Thermostat - Using US in UK

I want to buy a US Nest thermostat, can I connect this to my existing UK Nest thermostat - I know that you can have more than one Nest thermostat which are the same version (UK & UK or US & US) but can I have one UK & one US?

Kingramo81 by Community Member
  • 1102 Views
  • 6 replies
  • 0 kudos

Nest 2nd Gen delta degree AUX control

Have a Next 2nd Gen hooked up to a Lennox LRP14DF48 heatpump - aux gas unit (duel fuel). Having issues with heatpump in heating mode and when this happens the delta between Nest temp setting and the actual room temp can be more than 10 degrees differ...

fconsela by Community Member
  • 614 Views
  • 12 replies
  • 0 kudos

Nest Thermostat - Backplate

Backplate not receiving power. I have fault found that the thermostat works when charged. There is power to the back plate. the back plate is fault. The backplate model # 3.2. Thermostat display is 2.8Anybody know how to just order a backplate.

nest backplate pic.jpeg

Heating Question

Have heat set to 68 degrees. Often house will drop to 65 before heat turns on. Any reason why this would be happening?

Show date and time besides temperature

When I pass by, the thermostat displays the current ambient temperature. It would be nice if there was the option to display the current date and time as well on the same screen.

Dextbgen by Community Member
  • 226 Views
  • 2 replies
  • 1 kudos
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